Bitrix24 Blogs

Bitrix24 latest news and useful tips

  • How to Save Your People from Drowning in Email

    Dmitry Davydov 17 November 2014 12:26:41 165
    Email has become one of the biggest detriments to productivity.

    Your team members are spending 28% of their workweek dealing with email: reading it, responding to it, processing it. In other words, an entire day of a five-day workweek is spent on email.

    Is email really that important?

    Of course, email provides convenience. We can communicate across the globe instantly. When email becomes an overload of unnecessary communication, however, the burden outweighs the benefit.
    Check Yourself First

    Start by making sure you're part of the solution, not the problem.

    Tags: email, tips, productivity
  • 7 Simple Techniques to Keep You On-Track and Organized at Work

    Dmitry Davydov 10 November 2014 09:30:43 226
    You know that feeling at the end of the day, when you've worked and worked and have nothing solid to show for it?

    Let's get rid of that feeling.

    Here are seven simple but powerful techniques to help you stay on track, focused, and organized at work.
    1. Limit Your To-Do List

    An overwhelming amount of tasks waiting for you has a negative effect on your productivity. It tends to, well, be overwhelming.

    Tags: productivity, tips
  • Handle Your Crowded Calendar the Way the Pros Do

    Dmitry Davydov 5 November 2014 11:01:54 222
    Tired of your calendar causing more confusion than clarity?

    Use these pro tips to handle your crowded calendar and get back in charge of your time.

    Build Trust with Your Calendar

    If you don't use your calendar well, and check it regularly, you can't trust it.

    And if you don't trust your calendar - and really, yourself to use it well - then you won't be helped by having a calendar.

    Tags: productivity, tips
  • Interview with practical futurist Michael Rogers

    Dmitry Davydov 3 November 2014 18:07:37 155
    Futurist-in-residence is certainly an unusual job description (they did not seem to have that major when I went to university). So which past predictions are you most proud of and what are the some that totally bombed?

    My best and worst predictions are related. As soon as the commercial Internet came along in the early Nineties I said that it would be be the most effective advertising medium ever invented. That was right, although we’re still building it. What I got wrong was that I thought it would provide enough revenue to let newspapers and magazines deliver online content for free. I didn’t see that the ad revenue, while huge, would be distributed among literally million of sites—not to mention places like search engines and video games.

    Tags: expert, tips
  • LIMITED SUPPORT ON NOV 03-04, 2014

    Alex Reznor 30 October 2014 12:58:04 115
    Dear Bitrix24 Users,

    Please note that Bitrix HelpDesk and Bitrix24 Cloud HelpDesk will be offering limited support during the national holidays on November 03-04, 2014. Our HelpDesk will be offering technical support on a 'full business hours' basis on Wednesday, November 05, 2014.

    For sales inquiries - sales [at]
    For partner program questions - partners [at]

    Tags: limited support, support, helpdesk, holidays
  • Bruce Tulgan - Employees Should Manage Their Bosses (And Here's How)

    Dmitry Davydov 29 October 2014 11:33:53 713
    Bruce Tulgan us the author of It's Okay to Manage Your Boss (2010), Not Everyone Gets a Trophy (2009), It's Okay to be the Boss (2007), and Managing Generation X (1995). He founded the management training firm RainmakerThinking, Inc. in 1993.

    You write about an epidemic of undermanagement. How can owners and managers automate businesses and set up business processes so that the job gets done and gets done right, without having to micromanage and control everything?

    Business leaders often say to me privately that they hope to solve the management problem with technology: “Computers don’t argue, complain, or make demands!” It is a huge mistake to think that by implementing a new process/system/protocol/workflow you can obviate the need for leaders and managers to be highly engaged with their direct-reports.

    Good systems are definitely a huge advantage for everyone involved in the business. It is always a good thing to implement technologies that streamline operations. It is always a good thing to set up standard operating procedures (and even standardized points of deviation when appropriate). It is always a good thing to set up systems that monitor, measure, and document KPIs as much as possible.

    It is also very good practice to find ways to support employee’s efforts to manage themselves and their work, to self-monitor and self-measure and self-document using checklists and time-logs and project planning tools.

    But none of this automates the human element. No matter what systems you put in place, you cannot replace the need for real managers in the real world to provide regular guidance, direction, support, and coaching.

    You called GenY employees ‘the most high maintenance workforce in history’ five years ago. Did your view change since? What do you thing about flat management tools, like enterprise social networks, social collaboration tools, social task management and others GenY centric solutions that have bloomed in the last 5 years – do they help?

    Good management tools are always helpful for managers and for employees --- of all ages. See above.

    Regarding GenYers, they may now be eclipsed as the most high-maintenance workforce by the second wave Millennials, Generation Z (born 1990-99) who are now filling up the youth bubble in the workforce globally. The youngest least experienced people in the workplace may always be, by definition, the most high-maintenance, but today’s young workers are particularly high maintenance. Why? They do not think of employment relationships as long-term and hierarchical. Why should they in today’s day and age? They tend to think short-term and transactional. That is high-maintenance. They tend to have high expectations for their ability to customize their work conditions and high expectations for advancement, along with widely reported gaps in certain non-technical skills such as interpersonal communication, basic work habits like timeliness and organization and taking notes, and critical thinking/problem solving.

    What are the most typical mistakes that managers make when trying to create business processes/systems/protocols/workflows?

    Number one mistake: Not engaging sufficiently in the initial stages and throughout the development and implementation with those who are going to have to use the new process/system/protocol/workflow --- not just the leaders, but the doers on the front lines. You need to engage the doers in helping design, develop, and implement. Not lip service. Real engagement.

    Number two mistake: Not realizing how many people will be affected by a new process and not including all of those people as well.

    Number three: Failing to build a thorough and relentless communication plan throughout in order to get people on board and keep them on board.

    Number four: Failing to build a sufficiently granular training process around the rollout and continuing to make available trainers and troubleshooters and coaches throughout the rollout.

    No matter how small a new system/process may be, it is going to change the way people do business, so you must engage all constituents throughout the process and don’t underestimate the need to communicate, train and support people who will be affected.

    You’ve suggested that employees need to learn how to manage their managers too, in order to be successful. If you had to teach three most important skills for that, what would they be?

    One of our very popular seminars is a guide for rising stars that is very much focused on getting really good at managing your managers. The best practices we teach in a nuthshell:

    You need to create high-engaged relationships with every boss—whether that boss is great, awful, or somewhere in between.

    No matter who your boss may be on any given day, no matter what her style and preferences may be, there are four basics that you absolutely must take responsibility for getting from that boss:

    1. Clearly spelled out and reasonable expectations, including specific guidelines and a concrete timetable.
    2. The skills, tools, and resources necessary to meet those expectations or else an acknowledgement that you are being asked to meet those expectations without them.
    3. Accurate and honest feedback about your performance as well as course-correcting direction when necessary.
    4. The fair quid pro quo--recognition and rewards--in exchange for your performance.

    All I do in my seminars is teach frustrated individuals to copy what the most effective -managers are actually doing every day. I’ve broken my approach to real-world boss-managing into seven concrete steps. I call them the seven steps back to the basics of managing your boss:

    STEP ONE. The first person you have to manage every day is yourself
    STEP TWO. Get in the habit of managing your boss every day
    STEP THREE. Take it one boss at a time, one day at a time
    STEP FOUR. Get clear expectations from your boss every step of the way
    STEP FIVE. Get your hands on the resources you need to succeed.
    STEP SIX. Track your performance every step of the way
    STEP SEVEN. Go the extra mile to earn credit and more rewards

    Be the employee who says to every boss, “Great news, I’m going to take responsibility for my part of this management relationship! I know you are busy. I know you are under a lot of pressure. I’m going to help you by getting a bunch of work done very well, very fast, all day long. I’m going to work with you to make sure I understand exactly what you expect of me. On every task, I’m going to break big deadlines into smaller, concrete performance benchmarks. I’m going to learn standard operating procedures and use checklists. I’m going to keep track of everything I’m doing and exactly how I’m doing it. I’m going to help you monitor, measure, and document my performance every step of the way. I’m going to solve problems as soon as they occur and, if I come to you for your help, you’ll know I really need you. I’m going to learn and grow and be able to take on more and more responsibility. Count on me. With your help, I’m going to be really valuable to you!”

    Last question – which sites/blogs/authors should a manager read on a regular basis to stay on top of the game?

    Well, of course, I want to say, feel free to follow me on twitter @brucetulgan and I have a regular column in TRAINING magazine and on HuffPost. But I can recommend a lot of others as well. SHRM has great content on a steady basis. ASTD has great content. has fantastic content. There is the great Ken Blanchard. The great Patrick Lencioni. The great Jim Collins. The great Marshall Goldsmith. And I always recommend people follow Alexandra Levitt and Lindsey Pollack.

    Bitrix24 is a free TBM (total business management) and business automation platform. Use promocode TIP10 when registering your free Bitrix24 account to get extra 10GB

    See also:

    - How we improved our ROI for PR tenfold
    - Want Innovation? Embrace Constructive Conflict, Says Innovation And Creativity Guru Jeff DeGraff
    - What to Do When Your Team Isn't Working Together

    - Gary Cokins - Automate everything, but not salary and incentives
    - Three Systems You Need for Better Business Efficiency
    Tags: expert, productivity, tips
  • Halloween Specials - October 29, 30 and 31

    Alex Reznor 28 October 2014 15:23:55 376
    Who butchered Bitrix24 prices? Why are our accountants screaming in horror? Yes, ladies and gentlemen, it's time for our traditional super scary Bitrix24 Halloween discounts. Only on October 29, 30 and 31 you can save up to 50% off Bitrix24. Take a look at our Halloween specials:
    • 50% OFF Bitrix24 BizPace Enterprise (yes, you save $4,995)
      Discount coupon: GHOST-50
    • 30% OFF Bitrix24 Professional 6 and 12 month
      Discount coupon: GHOST-30
    • 15% OFF Bitrix24 Standard 6 and 12 month
      Discount coupon: GHOST-15
    • 10% OFF updates, renewals, and extra users for Bitrix24 Self-hosted version
      Discount coupon: GHOST-10
    Hurry up, because nothing is scarier than missing this Halloween deal! Boo!
    These offers are valid from October 29, 2014 to October 31, 2014. These offers are not available to our customers and partners in Germany, Russia, Austria, Switzerland, Ukraine, Belarus or Kazakhstan. Below, please find brief instructions on how to place your order online with a discount coupon.

    For Bitrix24 Cloud subscriptions (credit /debit cards only):
    1. Log in to your Bittrix24 account using the account owner credentials (admin user account).
    2. Select your subscription plan here: Settings > License > [select subscription plan]
    3. On the Checkout page, ins ert your discount coupon into the appropriate field, then click "Apply".
    4. Proceeds with your payment and billing information, when done - click "Pay now".
    For Bitrix24 Cloud and Self-hosted versions (credit /debit cards, PayPal, and wire payments):
    1. Authorize or create a new user account at
    2. Add the needed items into your Shopping Cart:
    3. If you have a discount coupon, apply it on the Shopping Cart page.
    4. Proceed with the Purchase Wizard. You will be re-directed to for payment procedure.
    5. When re-directed to, you may be required to create a new user account on, as well. Sele ct your payment method (credit card, PayPal, or wire) on the Check-Out page. For EU buyers, please make sure to input your valid VAT ID.
    6. After your payment is confirmed, commercial license keys (or subscription coupon) along with activation instructions will be sent to your email address.
    For Self-hosted version, place your order online or buy through a Bitrix Partner
    Tags: code, coupon, discounts, halloween, sale, special offer
  • Three Systems You Need for Better Business Efficiency

    Dmitry Davydov 28 October 2014 09:21:55 249
    To run an efficient business, it's best to take the guesswork out of day-to-day operations. The easiest way to do that?

    Implement systems.

    Systems can help you cut down costs, streamline tasks, and effectively train team members.

    Does your business have these essential systems in place?
    Inventory Tracking System

    If your business deals with physical products, then tracking the physical components needed to make the products, as well as the final products, is not optional. If you don't know what you have in stock, you cannot manufacture and fill orders effectively. You'll end up losing money on shipping costs, interest and financing fees, and lost sales when you can't fill orders in a timely way.

    Tags: tips
  • Meet your new Bitrix24 CRM

    Ann Slyshkina 27 October 2014 15:41:26 424
    CRM is one of the most heavily used modules inside Bitrix24, so for this upd ate we took special care to implement features that you’ve requested most often.

    Here’s what’s new:
    • New CRM design
    • Fully customizable CRM forms
    • Custom fields in CRM reports
    • Birthday notifications for your leads and contacts

    Tags: birthdays, Bitrix24, crm, custom fields, customizable forms, flat design, reports
  • Gary Cokins - Automate everything, but not salary and incentives

    Dmitry Davydov 27 October 2014 11:13:45 285

    As the saying goes ‘what gets measured gets improved’. So why are so few companies (outside sales, perhaps) measuring performance?

    Companies do measure many things. I often say that for some data hungry companies “If it moves, they measure it!” But what they are typically measuring daily operational processes and their outputs. That is fine to do, but your question is about “performance measures” often referred to as key performance indicators (KPIs). There is less measurement of KPIs especially when one defines the purpose of KPIs as “to monitor the progress of accomplishing the causally related strategic objectives of the executive team’s strategy. These are ideally displayed in a strategy map with its companion feedback mechanism, a balanced scorecard. Obstacles that slow the adoption of reporting these measures are the absence of creating a strategy map and its scorecard and managers’ fear of being held accountable and measured. You can read more about this from this chapter from one of my books at:

  • New Bitrix24 - Most Frequently Asked Questions

    Dmitry Davydov 23 October 2014 17:48:15 213

    We've received a lot of questions during web presentation of new Bitrix24. It took us a while to answer them all, but here's a summary of most frequently asked ones.

    When will we see all the updates in our cloud accounts?

    We plan to have all new features available in cloud by Nov 1.

    When will these updates available for the self-hosted version?

    If you are using self-hosted editions of Bitrix24, you will be able to get access to new features after Nov 30. Please note updates are free to first year users only. If you purchased Bitrix24 more than 12 months ago, you have to pay 22% of the total licensing costs to be eligible to receive software updates.

    Is a two step authorization option available for free Bitrix24 accounts?


    Tags: bitrix24, howtos
  • How to activate two factor authorization for your Bitrix24 account

    Yana Prokopets 22 October 2014 16:47:40 200
    As you know, we take data safety and security issues very seriously. You can read about our daily backups, proactive network screens, SSL encrypted data transfer, data isolation and use of SAS 70 Type II datacenters here.
    These precautions, however, do not protect you from instances when your login and password are stolen, either by spyware or a rogue employee. This is why we’ve decided to add two step verification option to your account. If you’ve used internet banking or worked as and IT administrator, you are probably familiar with this – first, you log in with your regular login and password, then you receive your second password via mobile phone, enter it – only then you are able to access your account. This is how it works in Bitrix24 and what you need to do, if you’d like to activate this option.

    Two factor authorization activation by portal administrators

    Two factor authorization for all users of your Bitrix24 portal can be turned on by an administrator in (Settings -> Intranet Settings).


    Tags: OTP
  • What to Do When Your Team Isn't Working Together

    Dmitry Davydov 21 October 2014 10:11:29 257
    Overseeing a team can be tough work at any time, because it involves moving multiple people toward a common goal. Personality clashes, work styles, varying ideas, and everyday stress can make forward movement difficult.

    What do you do when your people can't mesh and make progress toward the goal?

    A Healthy Team Has Conflict

    Conflicts happen when you have a difference of opinion, but they're not a bad sign. It's simply a sign that a lot of opinions and ideas are being discussed, which is exactly what you want in a team.

    Tags: tips, productivity
  • Your New Bitrix24 Explained

    Dmitry Davydov 16 October 2014 12:43:20 758
    We thank everyone who attended our Bitrix24 Presentation webinar and provided valuable feedback. We are especially grateful to Stowe Boyd for his presentation about current social collaboration trends and what they mean for the future of digital workplace. If you’ve missed the webinar, here is the recording and the PPT file.

    Loading Player
    And if you are really pressed for time, here’s the digest of the new tools and features that are or will be shortly available to you:

  • The Top Money Mistakes that Small Businesses Make

    Dmitry Davydov 10 October 2014 14:26:31 372
    Not all small businesses are the same, of course, but there are a few money mistakes that are common to many types of small businesses. Check them out, and make sure these are not happening in your small business.

    Mistake 1: Not Documenting Your Financial Foundation

    This means doing your due diligence. Running a small business requires more than a great idea and some agile folks. It requires thought, planning, and documentation.


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