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Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get quotes, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI reports
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
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Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores
Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot
Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Blogs

Read about the latest Bitrix24 product updates, tips, tricks, and how-tos.
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Bitrix24 tips and updates
Bitrix24 Integration With 3CX PBX
Applications
Bitrix24 Integration With 3CX PBX
Our friends at 3CX have released a plugin that connects their PBX with our CRM! Find out what new features it brings.
1 min read
Customer Story: KinderRechteForum
Productivity
Customer Story: KinderRechteForum
Üwen Ergün, CEO of KRF (KinderRechteForum), gave his feedback of working on Bitrix24 and how it has greatly benefited his company!

4 min read
New Activity Type In Bitrix24 CRM - Visit
CRM
New Activity Type In Bitrix24 CRM - Visit
If you go to Activity list, you’ll see that commercial Bitrix24 users now have new activity type – Visit. Here’s how Visit is different from Meeting.

2 min read
Bitrix24 Open Channels Now Work With Instagram
Contact center
Bitrix24 Open Channels Now Work With Instagram
Now you can connect Instagram to Bitrix24 Open Channels in just a few clicks and enjoy new integration. 
1 min read
Instant Messaging and Group Chat Etiquette in a Professional Environment
Communications
Instant Messaging and Group Chat Etiquette in a Professional Environment
We prepared basic rules to be followed when it comes to instant messaging and group chat in a professional environment, so take a look at what those are.

5 min read
Meet Viber And Bitrix24 Integration
Applications
Meet Viber And Bitrix24 Integration
As you know Viber offers its users to create public accounts – chats that any user can join, read and follow. 
5 min read
New Quote And Invoice Designer For Bitrix24
New Quote And Invoice Designer For Bitrix24
MAKE Interactive created a new app for the Bitrix24 CRM which lets you flexibly and attractively design quotes (or invoices) in your Bitrix24 Cloud service.

2 min read
7 Tips to Spend 50% Less Time on Meetings and Make Them 100% More Productive
7 Tips to Spend 50% Less Time on Meetings and Make Them 100% More Productive
Time management is one of the most important business processes. Here’s what you can do to spend half the time you usually do on your meetings and ensure that they are much more productive.

5 min read
Bitrix24 Website Widget: Chat, Web Form And Callback
Contact center
Bitrix24 Website Widget: Chat, Web Form And Callback
Bitrix24 widget unifies all possible digital communication channels with your clients in your Bitrix24 account. Here are the advantages the widget provides.
2 min read
Integrating Microsoft Bot Framework with Bitrix24 Open Channels
Applications
Integrating Microsoft Bot Framework with Bitrix24 Open Channels
Now you can easily integrate Bitrix24 with Skype, Twilio, Kik, Slack, GroupMe, Email Office 365 and other platforms and bots that Microsoft supports.
1 min read
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