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Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get quotes, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI reports
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects
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Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration
Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores
Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation
Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot
Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Blogs

Read about the latest Bitrix24 product updates, tips, tricks, and how-tos.
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Bitrix24 tips and updates
New in Bitrix24: CRM Store
CRM
New in Bitrix24: CRM Store
Process, get and store payment data inside a single CRM system and never loose clients at the payment stage!
2 min read
Workflows: Actions in Document Processing
Communications
Workflows: Actions in Document Processing
We've prepared the list of all workflow actions in document processing that will help you perform effective document management and document collaboration.
1 min read
Workflows: Actions in Bitrix24.Drive
Communications
Workflows: Actions in Bitrix24.Drive
Here is the list of all workflow actions in Bitrix24.Drive that will help you work with Drive easier and more efficiently.
1 min read
Workflows: Actions in Bitrix24 Tasks
Tasks and projects
Workflows: Actions in Bitrix24 Tasks
Here is a list of all workflow actions in Bitrix24 tasks that will help you automate your daily task routine and organize your work effectively.
1 min read
Workflows: Actions in Bitrix24 CRM
CRM
Workflows: Actions in Bitrix24 CRM
Automate you daily CRM routine using Actions in business processes.
1 min read
Notifications center in Bitrix24
Bitrix24 tips and updates
Notifications center in Bitrix24
Notifications center of Bitrix24 shows notifications about new messages, tasks, invitations to workgroups/projects, new reactions to posts and comments and other notifications in your account.
1 min read
Bitrix24 On-Premise: Video calls for groups of 12 employees
Communications
Bitrix24 On-Premise: Video calls for groups of 12 employees
Videoconferencing in On-Premise versions of Bitrix24 for teams of up to 12 users.
1 min read
How Not to Lose Customers During Crisis
Business development
How Not to Lose Customers During Crisis
Plenty of businesses have been losing clients due to ongoing lockdown. We came up with a few ideas on how to retain your customer base and maybe even grow it.

6 min read
Bitrix24 Support and Partner Support
Bitrix24 tips and updates
Bitrix24 Support and Partner Support
Learn about Bitrix24 Support and Bitrix24 Partner Support, which issues they help you with, and the ways to activate these types of support.
2 min read
Bitrix24 integration with TextLocal SMS is now available
Applications
Bitrix24 integration with TextLocal SMS is now available
You can now automate your business by connecting SMS with automation rules, workflows, CRM and CRM Marketing.
1 min read
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