BLOG Bitrix24 tips and updates
Call intercept in Bitrix24
1 min read
Vlad Kovalskiy
October 9, 2017
Last updated: December 15, 2020
Call intercept in Bitrix24
Bitrix24 allows call interception for any telephony queue group user. By default the intercept dial code is *11, but it can be changed in Telephony Settings. Entering the code allows you to intercept an unanswered call that is currently routed to another telephony user. Please note that users can’t intercept calls outside their queue group.

For more information, please read our Helpdesk article.
Most Popular
Bitrix24 Business Seminar in Dubai 2023
On-Premise Bitrix24 Upcoming Price Adjustments
New In Bitrix24 Warehouses
Chargebee ERP App In Bitrix24 Marketplace
Unlock the Power of Bitrix24 CRM Payments

Free. Unlimited. Online.

Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.

Start for free
You may also like
Synchronize Bitrix24 Calendar with iCloud
Bitrix24 tips and updates
Synchronize Bitrix24 Calendar with iCloud
1 min read
Website Access Permissions
Bitrix24 tips and updates
Website Access Permissions
1 min read
Automation Rules Updates
Bitrix24 tips and updates
Automation Rules Updates
1 min read