Bitrix24 widget unifies all possible digital communication channels with your clients in your Bitrix24 account- chat, web form and callback option. You can choose any option of the above for your clients to contact you. Here are the advantages the widget gives:
- Live chat, callbacks, CRM forms - anything you need to stay connected with your customers.
- The widget will improve overall site conversion and increase sales.
- Add widget code to your site.
- The site will show the widget button.
- Visitors will click the button and select a preferred means of communication: live chat, phone call or web form.
Bitrix24 widget is available for all Bitrix24 plans and is compatible with any website. Online chat & callback options are free of charge, callbacks are charged as outgoing calls when the call is performed.
Open CRM > More > Website widget.
Standard widget is already there at your disposal. Users with administrative access can edit standard widgets or create their own at any time.
You can copy & paste widget code to your website.
Widget settings allow you to activate either chosen or all options (chat, callback, web form) at the same time. Widget icon & background colors and website position can be easily configured at the same page:
Choose website position:
Widget Display Settings – here you can also select website pages on which each option (chat, web form & callbacks) will be displayed.