Bitrix24 latest news and useful tips

  • Introducing New Online Stores (currently in beta)

    Yuliya Skorobogatova 5 October 2018
    online store.jpg

    As e-commerce market share grows steadily year to year, we are offering Bitrix24 users a great new tool – Bitrix24 Online Stores. In a few clicks you are ready to sell your goods online (no coding skills needed)!


    Read more...
  • Integrating Bitrix24 with Microsoft Active Directory / LDAP is quite common. Do note that this option is available for on-premise Bitrix24 users only. Our friends at Intervolga have written a short tutorial how to set the integration up and have it run smoothly.

    This material is of relevance for synchronizing self-hosted Bitrix24 with Active Directory and LDAP.

    The article is long, so let us start with the conclusion. We often have to solve the task of synchronizing Active Directory with Bitrix24. The tools needed are available, but some additional setups are required. This article is about fine-tuning methods and solving problems related to such informational exchange.  

    We will consider a specific example. Our customer is a large production company. There is a configured domain controller and Active Directory with a list of users.  

    The task is to transfer users to Bitrix24 and set up synchronization. For the purpose of synchronizing information from the user fields and during user deactivation in Active Directory, it was deactivated in Bitrix24.

    The self-hosted Bitrix24 version has a standard module for this task - “AD/LDAP integration”.

    Prior to synchronization, this module needs to be installed or updated.

    It is possible to set up periodic synchronization. The basic setup makes it possible to define periodicity only in hours. We set synchronization for every hour. It makes sense to increase this time to 24 hours after portal setup is complete, as Active Directory data normally seldom change.

    Important! The synchronization itself occurs only ...CONTINUE


    Tags: LDAP
  • website_bitrix24.jpg

    And again, we’ve got something new for you!

    Google Maps on your website

    You can now add Google Maps to your Bitrix24 site. This option allows you to add your company's location to the website to help your customers find you quickly and easily.


    Read more...
  • Meet New Tasks Automation Rules

    Yuliya Skorobogatova 2 October 2018
    automation rules.jpg

    If you are drowning in tasks and large projects disturb your peace of mind, tasks automation rules is a tool you need! Set the automation rules, and Bitrix24 will automatically send notifications, change the responsible, change deadlines or take any other predefined action.

    To learn more, please read our Helpdesk article.

  • Meet new Bitrix24 mail!

    Dmitry Davydov 1 October 2018
    As you may have noticed, we've entirely revamped our webmail client. You can now easily connect any email address (or several, if you are a commercial Bitrix24 user) to your Bitrix24 account, work with your emails inside Bitrix24 much like you do with other popular webmail services. But unlike Gmail, Yahoo!Mail or iCloud and email inside Bitrix24 is easily added to CRM, activity stream, chat or calendar event. Pretty impressive, isn't it?

    To learn more, please read

    https://helpdesk.bitrix24.com/open/8236675/
    https://helpdesk.bitrix24.com/open/8239893/

    P.S. Shared inboxes with customizable processing rules are now available as well inside Bitrix24 Contact Center.
    Tags: CRM, email
  • New in Bitrix24 Telephony: Missed Calls Processing

    Yuliya Skorobogatova 28 September 2018
    missedcallsprocessing.jpg

    We have added new ways to process missed calls in Bitrix24 Telephony. Now you can select the next step if none of the selected Bitrix24 users answered the call.


    Read more...
  • New in Bitrix24 Drive Synchronization

    Yuliya Skorobogatova 25 September 2018
    drive.jpg
    Elastic drive

    Elastic drive is a new special way of synchronization.  
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  • You can now restore deleted tasks in Bitrix24

    Dmitry Davydov 3 September 2018
    Due to popular demand, we've added an ability to undelete tasks inside Bitrix24 accounts on commercial subscription plans. More information can be found here.
    Tags: tasks, project management
  • shutterstock_373713040.jpg

    Poor communication is the scourge of many workplaces. In fact, according to David Grossman’s report “The Cost of Poor Communications” inadequate communication costs companies with 100,000 or more employees $62 million per year, while companies with 100 or less staffers are losing out on average $420,000 per year. Cumulatively, communication barriers lead to $26,041 in productivity loses per employee. Yet while ineffective communication plagues companies big and small, many continue to rely on Skype, email, and other tools that simply aren’t up to task.

    More and more communication is digital and it’s hard to overestimate its importance or prevalence of electronic communication. Consider that the average office worker receives over 120 business emails and sends roughly 40 emails per day. While email is a powerful tool, it can be clunky, slow, and disorganised. Unsurprisingly, Carleton University researchers found out that people spent roughly 17 hours per week reading work emails in the office and at home!


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  • shutterstock_661684180.jpg

    While collaboration has always been an important aspect of project management, complex projects and distributed teams have led organizations towards ‘Collaborative Project Management’ as a preferable alternative to traditional project management structures.

    The development of customized software like Bitrix24, with tools designed to aid collaboration, makes it easier for businesses to take advantage of the collaborative project management processes.


    Read more...
  • If you were looking for burnup or burndown charts for your Bitrix24 accounts, try this new free app.
    Tags: apps, marketplace
  • Bitrix24 now integrates with Expenses

    Oksana Bednenko 30 July 2018
    screely_1532438366816.png

    We are happy to add another free integration to our marketplace. Meet Expenses, the app designed to track expenses incurred by your employees in Bitrix24. You can efficiently track and receive expense reports submitted by your employees, as well as provide your feedback.
    Complete standard installation at Bitrix24 marketplace, no additional app settings required.  
    Tags: apps, bitrix24, Expenses, integration, marketplace
  • As you know, Bitrix24 provides basic integration between Google Analytics and Bitrix24 CRM (GTM tags for web forms, for example). However, if you need advanced options, you may want to consider this new app available in our marketplace. When using it you'll be able to import conversion data from Google Analytics, such as purchases, directly into Bitrix24 CRM. As usual, if you need any help with setup, don't hesitate to contact your local Bitrix24 reseller or the app developers directly. The app is absolutely free, while in beta.
    Tags: apps, marketplace, google analytics, CRM
  • 5 Things You Can Automate with the Help of CRM

    Yuliya Skorobogatova 23 July 2018
    CRM automation.png

    Finding ways to increase efficiency and save more dollars per hour spent are two main challenges that business faces every day. You can’t lead a successful business without making profits. Controlling your expenses, including time commitments, is an important part of building a financially healthy company. The process of finding ways to save time and speed up work is called business automation and, apparently, with the advent of technology, business automation has taken the world by storm.

    There are thousands of methodologies and tools that can help you do things faster and smarter. Yet, while many businesses figured out how to automate workload-heavy processes, they often omit minor improvements, that when combined, can greatly improve your efficiency. In this article, we’re going to explore all the little ways to automate your business with the help of CRM. You might think that you have fully automated your business, but here are some things that can make your work life even better:


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