Bitrix24 Blogs

Bitrix24 latest news and useful tips

  • Meet New Tasks Automation Rules

    Yuliya Skorobogatova 2 October 2018
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    If you are drowning in tasks and large projects disturb your peace of mind, tasks automation rules is a tool you need! Set the automation rules, and Bitrix24 will automatically send notifications, change the responsible, change deadlines or take any other predefined action.

    To learn more, please read our Helpdesk article.

  • Meet new Bitrix24 mail!

    Dmitry Davydov 1 October 2018
    As you may have noticed, we've entirely revamped our webmail client. You can now easily connect any email address (or several, if you are a commercial Bitrix24 user) to your Bitrix24 account, work with your emails inside Bitrix24 much like you do with other popular webmail services. But unlike Gmail, Yahoo!Mail or iCloud and email inside Bitrix24 is easily added to CRM, activity stream, chat or calendar event. Pretty impressive, isn't it?

    To learn more, please read

    P.S. Shared inboxes with customizable processing rules are now available as well inside Bitrix24 Contact Center.
    Tags: CRM, email
  • New in Bitrix24 Telephony: Missed Calls Processing

    Yuliya Skorobogatova 28 September 2018

    We have added new ways to process missed calls in Bitrix24 Telephony. Now you can select the next step if none of the selected Bitrix24 users answered the call.

  • New in Bitrix24 Drive Synchronization

    Yuliya Skorobogatova 25 September 2018
    Elastic drive

    Elastic drive is a new special way of synchronization.  
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  • You can now restore deleted tasks in Bitrix24

    Dmitry Davydov 3 September 2018
    Due to popular demand, we've added an ability to undelete tasks inside Bitrix24 accounts on commercial subscription plans. More information can be found here.
    Tags: tasks, project management
  • shutterstock_373713040.jpg

    Poor communication is the scourge of many workplaces. In fact, according to David Grossman’s report “The Cost of Poor Communications” inadequate communication costs companies with 100,000 or more employees $62 million per year, while companies with 100 or less staffers are losing out on average $420,000 per year. Cumulatively, communication barriers lead to $26,041 in productivity loses per employee. Yet while ineffective communication plagues companies big and small, many continue to rely on Skype, email, and other tools that simply aren’t up to task.

    More and more communication is digital and it’s hard to overestimate its importance or prevalence of electronic communication. Consider that the average office worker receives over 120 business emails and sends roughly 40 emails per day. While email is a powerful tool, it can be clunky, slow, and disorganised. Unsurprisingly, Carleton University researchers found out that people spent roughly 17 hours per week reading work emails in the office and at home!

  • shutterstock_661684180.jpg

    While collaboration has always been an important aspect of project management, complex projects and distributed teams have led organizations towards ‘Collaborative Project Management’ as a preferable alternative to traditional project management structures.

    The development of customized software like Bitrix24, with tools designed to aid collaboration, makes it easier for businesses to take advantage of the collaborative project management processes.

  • If you were looking for burnup or burndown charts for your Bitrix24 accounts, try this new free app.
    Tags: apps, marketplace
  • Bitrix24 now integrates with Expenses

    Oksana Bednenko 30 July 2018

    We are happy to add another free integration to our marketplace. Meet Expenses, the app designed to track expenses incurred by your employees in Bitrix24. You can efficiently track and receive expense reports submitted by your employees, as well as provide your feedback.
    Complete standard installation at Bitrix24 marketplace, no additional app settings required.  
    Tags: apps, bitrix24, Expenses, integration, marketplace
  • As you know, Bitrix24 provides basic integration between Google Analytics and Bitrix24 CRM (GTM tags for web forms, for example). However, if you need advanced options, you may want to consider this new app available in our marketplace. When using it you'll be able to import conversion data from Google Analytics, such as purchases, directly into Bitrix24 CRM. As usual, if you need any help with setup, don't hesitate to contact your local Bitrix24 reseller or the app developers directly. The app is absolutely free, while in beta.
    Tags: apps, marketplace, google analytics, CRM
  • 5 Things You Can Automate with the Help of CRM

    Yuliya Skorobogatova 23 July 2018
    CRM automation.png

    Finding ways to increase efficiency and save more dollars per hour spent are two main challenges that business faces every day. You can’t lead a successful business without making profits. Controlling your expenses, including time commitments, is an important part of building a financially healthy company. The process of finding ways to save time and speed up work is called business automation and, apparently, with the advent of technology, business automation has taken the world by storm.

    There are thousands of methodologies and tools that can help you do things faster and smarter. Yet, while many businesses figured out how to automate workload-heavy processes, they often omit minor improvements, that when combined, can greatly improve your efficiency. In this article, we’re going to explore all the little ways to automate your business with the help of CRM. You might think that you have fully automated your business, but here are some things that can make your work life even better:

  • Migrate From Asana To Bitrix24 Easily!

    Dmitry Davydov 12 July 2018
    You can now migrate from Asana to Bitrix24 with literally one click of a button. Simply install this free app and follow the instructions.
    Tags: marketplace, app, Integrations, asana, project management
  • Bitrix24 Training this summer

    Oksana Bednenko 10 July 2018

    Dear Bitrix24 Users,

  • shopify.png
    If you are looking for a way to synchronize your Shopify contacts with Bitrix24 CRM, you may want to take a look at this new integration available from our friends at PieSync.
    Tags: shopify, Integrations, apps, marketplace
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