• people analytics.png

    People analytics is one of the hottest topics in the world of HR. This is understandable as people are the most valuable resource the organization has access to. But the implementation of people analytics also contains a great promise of transformation - the transformation of HR from a supporting business function to a strategic, revenue increasing partner.

    This article is intended to explore the essence of people analytics and future predictions in the field.

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    GDPR is an important piece of legislation that regulates personal data processing for the residents of the European Union. It comes into effect on May 25, 2018. You can learn more about GDPR in this Wikipedia article.

    We’ve updated all our services to make sure they meet GDPR guidelines. If your organization is located in the European Union and you are using Bitrix24, be aware of the following changes:
  • Today we’ve introduced the new version of Bitrix24 called Hong Kong. This was a very extensive release with several dozen new features added. If you did not attend our online presentation, here’s an hour long recording of the webinar. For those too busy to watch the entire presentation, here are the highlights of the release:

    1.    GDPR compliance information for Bitrix24 users from the European Union

    2.    Print option for any Bitrix24 page, including Gantt charts

    3.    New mobile app for iOS and Android

    4.    New desktop application for Windows and Mac, elastic drive and CRM drive

    5.    Updated business process designer

    6.    Automation for tasks

    7.    Tasks between Bitrix24 accounts

    8.    New Bitrix24 contact center

    9.    New Bitrix24.Mail

    10.  Updated open channels, widget and reports

    11.  New rules and triggers for CRM automation

    12.  Repeat leads and deals inside CRM, Sales Boost feature

    13.  Appointment scheduling and resource booking inside CRM

    14.  New document builder for CRM

    15.  Online stores inside Bitrix24 (cloud ecommerce platform)

    For details about each feature and availability dates, please watch the recorded presentation. We'd appreciate if you share the news about the release with your friends and colleagues inside your Bitrix24 accounts as well as via Facebook, Twitter and other social networks.

    P.S. We've also recorded this presentation in Spanish and Portuguese for our clients from Spain, Portugal and Latin America.

    Tags: bitrix24, webinar
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    Inside and outside sales can often be perceived as complete opposites. According to InsideSales.com research report on the State of Sales in the United States and EMEA, field sales made up 71.2% of the sales force, while inside sales made up only 28.8% of the sales force in 2017. The situation is rapidly changing though, as the sales models are blending and the differences between the two become less and less noticeable.

  • Screen Shot 2018-05-18 at 11.15.21.png

    We’ve added an ability to schedule appointments and book resources inside Bitrix24 CRM. If you run a service-based business, like a nail salon, a vet clinic or an auto repair shop, you’ll love this new feature.

    Here’s what it’s all about. Suppose you are a dog groomer. It takes an hour to do the job, so when a client calls, you tell them about available time slots and book them for a certain date and time. Now you can do that inside Bitrix24 CRM. Awesome, right?

  • Tool Of The Week: Folk Review

    Yuliya Skorobogatova 18 May 2018

    We are always on the lookout for great tools that can help your business or organization. Today we’ll be talking about Folk, a contact manager that helps you make the most of your network.

  • We are happy to add another integration app that some of our users have been asking for a while - JotForm. JotForm is a popular website form creator launched in 2006 and used by over 2 million websites. All the data entered in JotForm forms will automatically end up in Bitrix24 CRM as leads. The app is free.

    On another note, folks from Leadsbridge have announced that they released Slack integration for Bitrix24. More information and additional integrations can be found on their website.

    Tags: apps, jotform, marketplace

  • It’s May already and you know what it means – it’s time for the Spring 2018 Release presentation. If you’ve got an hour to spare on May 23 at 10 AM Eastern Standard Time, please join us for a webinar. This time we’ll be showing you new features soon to be available inside Bitrix24 accounts AND sharing our roadmap for 2018. Live streaming will be limited to the first 1000 attendees, so don’t delay and reserve your seat now.


    We’ll be talking about

    -       New CRM and sales automation options

    -       Introducing automation inside tasks

    -       Unveiling brand new Bitrix24 webmail client

    -       Showing document creator for CRM

    -       Talking out about our new ecommerce platform

    -       Sharing our vision for the future of Bitirx24.

    See you at the presentation!

    Tags: webinars
  • Tool Of The Week: DomainWatch Review

    Yuliya Skorobogatova 11 May 2018

    We are always on the lookout for great tools that can help your business or organization. Today we’ll be talking about DomainWatch, a tool that helps you track domains.

  • You can now use your own SMTP server when sending emails from Bitrix24 CRM. To do so, simply click email icon in any CRM entity, select 'Add sender' in the From: field and specify your SMTP server details.
    Screen Shot 2018-05-08 at 8.05.51 AM.png
    Screen Shot 2018-05-08 at 8.06.06 AM.png

    Tags: CRM, email, email marketing
  • Bitrix24 Mobile App Update

    Yuliya Skorobogatova 7 May 2018
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    We've released a big mobile app update! Here is a list of new features:

  • Do you have business partners, contractors or clients who use Bitrix24 as well? Now, if you have a commercial Bitrix24 plan, you can create tasks that involve individuals from other Bitrix24 accounts. The instructions for this new feature are available in this helpdesk article.
    Tags: tasks, project management
  • Tool Of The Week: Webdash Review

    Yuliya Skorobogatova 4 May 2018

    We are always on the lookout for great tools that can help your business or organization. Today we’ll be talking about Webdash, a customizable web dashboard for your web projects.

  • Tool Of The Week: PressHunt Review

    Yuliya Skorobogatova 27 April 2018

    We are always on the lookout for great tools that can help your business or organization. Today we’ll be talking about PressHunt, a searchable database of journalists.

  • Screen Shot 2018-04-26 at 11.24.20 AM.png

    We've recently added an ability to print any Bitrix24 page to all accounts. Most importantly, you can now print Gantt charts as well - something that many Bitrix24 users have been asking for a while. Want to print your weekly schedule? Easy. CRM reports? Sure. Task list? Same thing.

    You can learn more about this feature in our Heldpesk.
    Tags: gantt, tasks
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