• GDPR is Forcing Email Marketers to Evolve

    Yuliya Skorobogatova 18 October 2018

    Email marketing is dead. Or so many marketers have heard over the years. Yet email actually remains among the most effective marketing methods. Even with inboxes as cluttered as they are, open and click through rates remain high. Indeed, the average open rate is nearly 25%, while click through rates (CTRs ) top 4%. While email marketing is still an effective tool for sales, the General Data Protection Regulation (GDPR) is forcing many digital marketers to adjust their practices.

    Email marketers need to be prepared and actively look for new opportunities. The GDPR has been a huge hit to many email lists, often resulting in losses of 80 percent or more. In this article, we’re going to look at how GDPR will impact email marketing.

  • GDPR Security Add-in

    Yuliya Skorobogatova 9 October 2018
    GDPR Add in.jpg

    The article has been provided by MAKE Interactive, Bitrix24 Gold Partner. Please contact them directly regarding installation or additional details.

    For its large European clients, MAKE Interactive has deployed a package of data-security measures using both the powerful out-of-the-box Bitrix24 security features and some custom-built tools. This package is available only in the on premise, also called the self-hosted, edition of Bitrix24.

  • Introducing New Online Stores (currently in beta)

    Yuliya Skorobogatova 5 October 2018
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    As e-commerce market share grows steadily year to year, we are offering Bitrix24 users a great new tool – Bitrix24 Online Stores. In a few clicks you are ready to sell your goods online (no coding skills needed)!

  • Integrating Bitrix24 with Microsoft Active Directory / LDAP is quite common. Do note that this option is available for on-premise Bitrix24 users only. Our friends at Intervolga have written a short tutorial how to set the integration up and have it run smoothly.

    This material is of relevance for synchronizing self-hosted Bitrix24 with Active Directory and LDAP.

    The article is long, so let us start with the conclusion. We often have to solve the task of synchronizing Active Directory with Bitrix24. The tools needed are available, but some additional setups are required. This article is about fine-tuning methods and solving problems related to such informational exchange.  

    We will consider a specific example. Our customer is a large production company. There is a configured domain controller and Active Directory with a list of users.  

    The task is to transfer users to Bitrix24 and set up synchronization. For the purpose of synchronizing information from the user fields and during user deactivation in Active Directory, it was deactivated in Bitrix24.

    The self-hosted Bitrix24 version has a standard module for this task - “AD/LDAP integration”.

    Prior to synchronization, this module needs to be installed or updated.

    It is possible to set up periodic synchronization. The basic setup makes it possible to define periodicity only in hours. We set synchronization for every hour. It makes sense to increase this time to 24 hours after portal setup is complete, as Active Directory data normally seldom change.

    Important! The synchronization itself occurs only ...CONTINUE

    Tags: LDAP
  • website_bitrix24.jpg

    And again, we’ve got something new for you!

    Google Maps on your website

    You can now add Google Maps to your Bitrix24 site. This option allows you to add your company's location to the website to help your customers find you quickly and easily.

  • Meet New Tasks Automation Rules

    Yuliya Skorobogatova 2 October 2018
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    If you are drowning in tasks and large projects disturb your peace of mind, tasks automation rules is a tool you need! Set the automation rules, and Bitrix24 will automatically send notifications, change the responsible, change deadlines or take any other predefined action.

    To learn more, please read our Helpdesk article.

  • Meet new Bitrix24 mail!

    Dmitry Davydov 1 October 2018
    As you may have noticed, we've entirely revamped our webmail client. You can now easily connect any email address (or several, if you are a commercial Bitrix24 user) to your Bitrix24 account, work with your emails inside Bitrix24 much like you do with other popular webmail services. But unlike Gmail, Yahoo!Mail or iCloud and email inside Bitrix24 is easily added to CRM, activity stream, chat or calendar event. Pretty impressive, isn't it?

    To learn more, please read


    P.S. Shared inboxes with customizable processing rules are now available as well inside Bitrix24 Contact Center.
    Tags: CRM, email
  • New in Bitrix24 Telephony: Missed Calls Processing

    Yuliya Skorobogatova 28 September 2018

    We have added new ways to process missed calls in Bitrix24 Telephony. Now you can select the next step if none of the selected Bitrix24 users answered the call.

  • New in Bitrix24 Drive Synchronization

    Yuliya Skorobogatova 25 September 2018
    Elastic drive

    Elastic drive is a new special way of synchronization.  
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  • You can now restore deleted tasks in Bitrix24

    Dmitry Davydov 3 September 2018
    Due to popular demand, we've added an ability to undelete tasks inside Bitrix24 accounts on commercial subscription plans. More information can be found here.
    Tags: tasks, project management
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    Poor communication is the scourge of many workplaces. In fact, according to David Grossman’s report “The Cost of Poor Communications” inadequate communication costs companies with 100,000 or more employees $62 million per year, while companies with 100 or less staffers are losing out on average $420,000 per year. Cumulatively, communication barriers lead to $26,041 in productivity loses per employee. Yet while ineffective communication plagues companies big and small, many continue to rely on Skype, email, and other tools that simply aren’t up to task.

    More and more communication is digital and it’s hard to overestimate its importance or prevalence of electronic communication. Consider that the average office worker receives over 120 business emails and sends roughly 40 emails per day. While email is a powerful tool, it can be clunky, slow, and disorganised. Unsurprisingly, Carleton University researchers found out that people spent roughly 17 hours per week reading work emails in the office and at home!

  • shutterstock_661684180.jpg

    While collaboration has always been an important aspect of project management, complex projects and distributed teams have led organizations towards ‘Collaborative Project Management’ as a preferable alternative to traditional project management structures.

    The development of customized software like Bitrix24, with tools designed to aid collaboration, makes it easier for businesses to take advantage of the collaborative project management processes.

  • If you were looking for burnup or burndown charts for your Bitrix24 accounts, try this new free app.
    Tags: apps, marketplace
  • Bitrix24 now integrates with Expenses

    Oksana Bednenko 30 July 2018

    We are happy to add another free integration to our marketplace. Meet Expenses, the app designed to track expenses incurred by your employees in Bitrix24. You can efficiently track and receive expense reports submitted by your employees, as well as provide your feedback.
    Complete standard installation at Bitrix24 marketplace, no additional app settings required.  
    Tags: apps, bitrix24, Expenses, integration, marketplace
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