Free Pega CRM Alternative

Pega CRM is a program developed by Pegasystems, an American software company that started its journey in 1983.

What makes Pega CRM so distinctive is an array of capabilities that very few players in the industry can bring to the table. Everything that the system is capable of, by and large, falls into several major categories:

• powerful marketing tools,
• sales automation features,
• advanced customer service.

Pega CRM features AI-powered capabilities that can accelerate the routine of sales cycles. More specifically, Pega CRM is capable of predicting which sales opportunity is more likely to reach the final point of the customer journey.

It also gives sales reps suggestions on the best next steps to make regarding every lead, based on their choices. In addition, it takes interaction with clients to a new level by creating personalized offers. 

Pega CRM has exceptional capabilities to improve every individual sales professional's performance. Yet, choosing between Pega CRM and Bitrix24 can be a tough call. The main issue comes down to what exactly they can or can't do.

However, if you are in search of a cost-effective solution, choosing Bitrix24 will make your life easier.

 For more information on the features offered by both the products, please refer to the table below.