• CoPilot
  • Calendar
  • Chat
  • E-invoicing
  • BI Builder
  • Mobile app
  • More features
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Leverage the power of AI.
Don’t get left behind

The new Bitrix24 has become faster, smarter, and more versatile than ever. Powered by the artificial intelligence of our new tool CoPilot and natural creativity of our team, this is the truly ultimate workspace for any business in 2023.

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Meet your AI CoPilot

Improves productivity up to 30 times!

CoPilot is an innovative, AI-powered tool inside Bitrix24 designed to help you with mundane tasks, spark ideas, and boost your productivity.

  • Available in tasks, chat, feed, and CRM

  • Ideal time and cost-saver

  • Unlimited source of ideas and inspiration

  • You’ve got to try it to believe it


AI integrated into all your favorite Bitrix24 tools

To make the best use of this new technology, we integrated AI capabilities into some of the most common scenarios to elevate your experience and increase productivity.


Create ideas

CoPilot is full of wonderful and original ideas. All you have to do is enter a prompt, and it will quickly suggest an idea, expand on your original thought, or adapt an existing concept to your needs.


Write texts

You can ask CoPilot to write an original text based on your prompt or modify an existing copy, changing its tone, correcting mistakes, adding emojis, making a list, or rewriting it from a different perspective (developer, marketer, etc.).


Give responses

Our CoPilot is smart enough to give praise or suggest constructive criticism of someone’s message, idea, or opinion. Really cool stuff – especially when you’re too busy to search for the right words.


Summarize tasks

Can’t be bothered to read a long task description or extensive 1,000-word report filled with tons of data? Just ask CoPilot to give you a quick summary.


Transcribe calls in CRM

Got off the phone after a 35-minute call with a client? No need to go back and listen through it all – CoPilot will transcribe your call in the text format, while also automatically filling in the right fields in a CRM lead or deal (name, phone, company, etc.).


Connect to any AI provider

CoPilot in Bitrix24 allows you to choose the preferred AI tool. Whether it’s OpenAI, Google, Facebook, X, or a custom AI tool trained on your corporate data, you can easily connect it to Bitrix24 and make it your CoPilot.

Experience new Bitrix24 on your phone



With the updated and improved open slots, organizing events and appointments in Bitrix24 has become even more convenient, especially from your mobile phone.


Time zones

When you’re planning a meeting in Bitrix24, our calendar will now take every participant’s time zone into account and show it in the event menu. A really useful tool if your team is spread out across multiple time zones.


Integration with email

When you receive an invitation via email with an iCal file, a new event will be created in your calendar automatically. Plus, now you can send the link to your open slots right in the email, where the participants can pick the one that suits them.


Available time slots

You can now set the date and time range of your availability (e.g., MON, WED, FRI, 9 to 12), as well as duration of each slot. This makes it easy for external users to pick an available time slot from your schedule.


Time slots for multiple participants

When you’re setting up a meeting with an external user and a few other people from your company (e.g., client, sales manager, and legal specialist), our Calendar will take into consideration the available time slots of all participants.


Mobile calendar

We’ve completely redesigned and reimagined the calendar in our mobile app, making it easy to navigate and use on a daily basis. Naturally, all of the new features (including time slots) are available there as well.

New chat

Our chat has received a complete overhaul – from architecture to design and everything in between. The result is a sleek-looking team messenger with tons of new features for productive collaboration and communication.


Yours and yours only

Keep all your communication inside the company, in a secure and easy-to-use team messenger that’s designed for work.


Easy navigation

With a new sidebar, you can easily switch between your personal chats, Contact Center, and CoPilot. The updated chat menu gives you quick access to the chat files, participants, tasks, and more.


Effortless communication

Now you can pin messages and forward them from/to other chats, which makes it easier for various teams in your company to communicate with each other.


Mobile first

Since we created the new chat with a smartphone user in mind, mobile is where it really shines. Smooth navigation, sleek design, optimized voice messages and file uploading, reactions and emojis – it’s all here.


Full of emotions

With a new set of stickers, reactions, and emojis, you can easily express any emotion or simply share a funny GIF with your colleagues.

Flexible customization and tool selection

Tailor Bitrix24 to your business needs by disabling the tools you currently don’t need — e.g., inventory management, Scrum, or knowledge bases. As a result, you get a cleaner, customized version of Bitrix24 that has only the tools that you need — and nothing else.


Customizable main menu

Hide the menu items that you’re not planning to use for easier access to your favorite tools.


All-new Settings menu

We’ve reworked the main menu to make it easier to navigate and added more settings for you to customize your Bitrix24.

Internal document signing

Coming soon

Sign internal documents with Bitrix24 account users using Bitrix24 Sign. Automate all HR processes from a single HR hub.

  • Sign via email

  • Sign via SMS

  • Sign via chat

  • Document vault


CRM e-invoicing

Coming soon

Thanks to the integration with local providers, all the invoices you issue via Bitrix24 are now automatically registered online with your local tax authorities. This ensures compliance with the new legislation in certain countries and provides for a transparent online business.

  • Official integration with Storecove

  • Invoice data gets automatically sent to the tax authorities

  • Transparent tax payments

  • Fully compliant with your local tax legislation


BI Builder

Reports in Bitrix24 have been upgraded, improved, and optimized to the point where they can easily compete with major BI tools.

  • No need to connect Power BI or other third-party services

  • Editable reports

  • Customizable dashboards

  • Report templates: sales dynamics, sales structure, deal analysis, etc.

  • Custom templates available from partners and Bitrix24 Market


Mobile app

There’s so much more you can now do with your Bitrix24 mobile app – in addition to the chat, we have also improved the overall app performance, made it possible to launch automated workflows, and added a dark theme.

  • Improved performance

  • New chat

  • Customizable menu

  • Automated workflows

  • Smart processes

  • Mobile calendar

  • Dark theme


Improved inventory management

We’ve made it easier for you to manage stock balance and track inventory items, especially from your smartphone.

  • Choose between two methods: FIFO (first-in first-out) and average cost

  • New reports: gross profit and gross margin

  • Improved inventory management in mobile app