Enterprise social network is at the heart of the Bitrix24 collaborative CRM. It covers all the production, social, and mixed-function sections of the intranet, so salespeople can stay aware of what is going on, contribute to discussions, and quickly solve problems.
Bitrix24's Activity Stream provides users with real time updates, smart following, notification settings, and company-wide announcements. You can schedule events, attach files, receive immediate feedback from your colleagues in the Activity Stream.
Video calls and videoconferencing are built into Bitrix24 and can be used for online meetings, group discussions or one-on-one mentoring.
Bitrix24 allows creation of an unlimited number of workgroups that can be used inside the company or, in the case of extranet groups, used for collaboration with outside users such as clients, contractors, consultants or vendors.
Workgroups in Bitrix24 are the primary project management tool. You can create tasks for yourself or your subordinates, create checklists, and track project progress with Gantt charts and efficiency reports.
In addition to that, collaborative CRM in Bitrix24 has its own activity streams that show the latest CRM activity for each sales person, manager and individual record.