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Can we use Skype from CRM ?
Hello

Can we use Skype from CRM?

So for that specific Company / Contact, even the chat conversations are recorded...
And the sales team, does not have to go anywhere else.. just open laptop... login to CRM. and it has EVERYTHING!

Please advise
Hi Owais,

You can call your contacts or companies via Skype (for that click on the phone number itself in the contact's details page) - you will be redirected to Skype - please note that these calls won't be recorded as you will be redirected to another application.


Best,

Yana.
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