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Support » Forum » CRM » Business process missing feature or not?
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Business process missing feature or not?, Can't find a way to do this particular BP.
I need to create this business proccess : Create a follow up task if a contact has not been reach (by email, phone , etc ) in the last 90 days.

I'm not sure if the field "last modified on" is affected when you crete a new phone or email but let say it does...

The problem i'm facing is that a business process can only be trigered when you add or modify the contact. That said, each time I will modify the contact, the business process is started and it look like multiple instance of the same business process can be started for a given contact.

So i'm stuck and can't figure out how to do this... can someone help ?

Thank you

If Bitrix24 was able to start a business process on a given date or every monday, etc, it would be much easier but this is not a feature for now..
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are already using Bitrix24