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how to block lead conversion?
Is there a way deny permission for a user to convert a lead to contact/company/deal?
The user must retain lead update permissions.

thanks!
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Ronaldo Radünz

Bitrix24 Gold Partner
http://www.radsolucoes.com.br
Hi Ronaldo,

The access permissions configuration does not allow that.

Best,

Yana.
Hello! :)

Ok, since it's not possible to deny permission for a user to convert a lead into contact/company/deal, is it possible to create a business process that will allow that conversion only if an administrator (or a person above that user) approves it? The reason why I am asking this is because in my company we will have several people dealing with leads, but not all of them have the "power" to decide if that lead is convertible or even junk for that matter.

Can you help me with this please?

Thank you!

Sara
Hi Sara,

Unfortunately not. Only BP with notification for administrator when the status of lead has been changed - this is not approve type of BP but can serve as notification for the administrator.

Best,

Yana.
Hello Yana,

Thank you! Have a great day!

BR,

Sara
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