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Desktop App will not load
Hi

I have downloaded the desktop app for Windows it asks me to log in then nothing the app just disappears

Help please

Chris
Hi Chris!

Please try the following:

1. Try to use the command to solve the problem:
for Windows: CTRL+SHIFT+R
for Mac: cmd+SHIFT+R

2. Open chat with any user and send – /clearWindowSize

If this won't help, please contact our Helpdesk. Thank you!

Yana.
Hi Yana,

It seems even worse for me.

I've installed a few times & asked to reboot, then nothing.

Tracked down bitrix24.exe and bitrix24.desktop.exe and nothing found when clicked (see screenshots).

Am I missing something here?

Thanks    
2017-06-07.png (36.63 Kb)
Hello! Please submit a detailed bug report with screenshots.

Regards,

Nick
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