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Support » Forum » Mobile and desktop apps » Not working on latest OSX 10.11.3
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Not working on latest OSX 10.11.3, "PowerPC applications are no longer supported"
After updating the desktop app for MAC OS X, it just stopeed working and it says "PowerPC applications are no longer supported"

What should I do now?!
Hi Cayo,

It should be working properly. Could you please submit a ticket to our Helpdesk & advise your ticket ID? Thank you.


Please try this as a possible solution:

Remove old version of Bitrix24 Desktop app completely (including connected folder or rename it). Install again - most important  -when open the dmg file, drag the icon not into APPS but onto your desktop first. When you've dragged it to your desktop it will be a new icon which should be working fine. Then, drag it into the apps folder via finder.

Restart your computer.

Hope this helps.


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