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Strange bug on invitation
Please help the following bug on user invitation to external workgroup, cases are as below:

- An extranet user is already joined one workgroup.
- I created a new workgroup and use add new extranet user option, with "create login" option and send to this extranet user.
- The extranet user cannot join the workgroup due to account already registered (show "invalid login information";).

Link clicked:

https://hidden.bitrix24.com/bitrix/tools/intranet_invite_dialog.php?user_id=2&checkword=v2FoGUj9
Message: "Invalid registration data"

- If I tried to add exisiting extranet user:

Link clicked:
https://hidden.bitrix24.com/company/personal/user/2/requests/?INVITE_GROUP=14&CONFIRM=Y

Message: "Error! You have not accepted invitation on ston.bitrix24.com"

- If I logged in tobitrix.net account of the user, there is no invitation in "You are invited"

- If I logged into mysite.bitrix24.com, there are two records of the user, one is in "Extranet" and one is in "Invited".

What to do next?

Regards,
Duy
Hi Duy!

Please contact the Helpdesk with this scenario but with true links & intranet names & extranet users emails (those with the problem)

Thank you.

Best,

Yana.
I'm facing a similar problem. Already contacted HelpDesk. Fingers crossed. Waiting.
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