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How to reinvite someone to a folder?, I invited someone to view my folder a few months again and I can't work out how to reinvite them.
Hi,

A few months ago I invited an external person to our organisation to access a folder on Bitrix. At the same she must have ignored the email or it went to spam. I need to reinvite her but if I type in her email address and reinvite her, I get a message saying:

Invite has already been sent to a user with e-mail email@domain.com.au
Invite has already been sent to a user with e-mail email@domain.com.au
The invitation recipients are not specified..

Can someone please help, this person really needs to access the folder urgently.

Thanks
Cherie
Hello Cherie,

Could you please resend the invitation using the page Company > Employees > Invited:

Hi, that will only work if the user is an employee I think?   In our case they weren't.

I worked out a workaround by going into the folder, and in the Actions dropdown I selected 'Invites and Requests' and then deleted the invite to the person and created a new one.

Thanks
Cherie
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