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Help Desk & Inventory Management
Hi,

We are a Wireless ISP and have a wide range of WiFi Equipment (i.e. Inventory) installed at various Locations around the UK (We call them "Net Locations").

In Sugar CRM we have been able to create a "Module" (i.e. Table) to store details of all of our "Inventory" and link that to the relevant record in the "Net Locations" Module (or Table).

We are then able to connect the relevant Inventory Item and "Net Location" to a Helpdesk Case/Ticket.

Would we be able to duplicate this set up with Bitrix24 and the Help Desk Module?
Hi Peter!

Bitrix24 Helpdesk module is available in the self-hosted version only, this version can be customized - please contact one of our certified partners, who will be happy to answer your questions & do a demo.

Best,

Yana.
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