Hi.
Is any "case management" ( or ticketing system) module planned for the future?
Is any "case management" ( or ticketing system) module planned for the future?
10/14/2013 18:26:33
Hi.
Is any "case management" ( or ticketing system) module planned for the future? |
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10/15/2013 09:52:05
Hi Migra,
Ticketing system is available in our For news update and feedback on Bitrix24 we also invite you to follow our Regards, Yana. |
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02/09/2014 23:31:36
Hi, I also think a ticketing system would be a very useful feture or some type of form submission.
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02/10/2014 11:19:26
Hi Tamara,
Thanks for the suggestion, I've upvoted this feature with your request. Kind Regards, Yana. |
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07/08/2014 21:18:33
Hi All,
I think ticket support system is very useful, please add in. Best regards, |
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04/23/2015 14:43:19
Hi There,
Any news yet on the ticketing system for the Cloud version? We would very much like to see that option soon. Thank you |
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04/23/2015 17:44:32
Hi Lize!
We don't plan to add Helpdesk module to the Cloud version in this release, not sure about the next ones. Best, Yana. |
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04/29/2015 12:17:22
Thanks for your vote Rory!
Best, Yana. |
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04/30/2015 14:10:40
A customer engagement system without a case management functionality is not CRM for shure !
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05/04/2015 12:15:03
Can I add my vote for a support ticket system, I misread the info and thought the ticket system was in all versions
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05/05/2015 16:16:18
Hi Arthur!
Sure, thanks. Best, Yana. |
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05/07/2015 23:33:12
Hi,
I have been looking for an intranet solution with Tech Support that is cloud based. Any ideas if this will be added soon? Thanks Barry |
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05/08/2015 16:46:38
Hi Barry!
Not in our short0term plans as for today. Best, Yana. |
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08/03/2015 06:21:20
Really need ticket system on cloud version
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08/03/2015 14:12:28
Hi Chau!
Thanks for your comment, we'll take it into account! Best, Yana. |
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08/03/2015 17:56:00
Sound great
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11/25/2015 14:27:25
+1
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11/25/2015 15:10:15
Thanks for your vote Sergio!
Best, Yana. |
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12/16/2015 13:24:09
Hi Predrag,
Thank you for the vote, we'll take it into account. Best, Yana. |
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01/11/2016 11:52:30
Hi Alan,
We didn't plan to develop the Helpdesk module for the cloud, but we may consider it for future updates in case we see enough demand. Thank you. Best, Yana. |
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01/22/2016 11:40:29
This is really important to a lot of people, this is the only item I would really need in a CRM that is currently not in Bitrix. I look forward to having this released.
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01/22/2016 16:04:14
Hi Sam!
Thanks for your vote on the Helpdesk in the Cloud. Best, Yana. |
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04/01/2016 14:29:32
Another vote from me too, this would be a really useful feature for us and the only thing I really see missing at the moment
![]() Paul |
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04/04/2016 15:31:51
Hi Paul & Horacio!
Thanks for your votes! No plans at this moment. Best, Yana. |
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06/16/2016 10:50:55
+1 here, it is the only feature I am waiting for so taht we will migrate to a paid plan
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06/16/2016 17:07:39
Thanks for your vote!
Best, Yana. |
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06/20/2016 14:10:11
And another vote
![]() We require "internal" ticketing and help-desk for our cloud instance. Kind Regards |
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06/20/2016 15:01:02
Hi Jacques,
Thanks for your vote. Best, Yana. |
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08/09/2016 15:03:36
Add our vote to this. We desperately need it on Cloud Standard
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08/12/2016 14:25:55
Hi Mahmoud,
Helpdesk is not scheduled for the cloud yet, but thanks for your vote! Best, Yana. |
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08/31/2016 16:06:11
Hi Hazem!
Please refer to our partner page Best, Yana. |
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04/17/2017 07:40:12
+1 for this!
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04/17/2017 09:18:48
Thanks for the vote, Alvin!
Best, Yana. |
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