Bitrix24: Forum

David Montrose

User

Posts: 1 Joined: 10/28/2013

10/29/2013 01:35:40

I'm using the IOS app and my tasks are only showing in the 'tasks' section and not inside the calendar, as they do on the website. Also, I haven't added anything to my main calendar - only tasks using the GANNT chart, which show up in the 'My Tasks' calendar. When I export my calendars from Bitrix, it only exports the main calendar and doesn't include the tasks - so it's basically empty. Is this a bug? Logically, I would've assumed tasks assigned to me would be automatically added to my calendar instead of or at least as well as using an entirely separate calendar… Any help would be appreciated.

Thanks,
David

Yana Prokopets Administrator Posts: 4247 Joined: 09/20/2013	#2 10/29/2013 13:00:12 Hi David, Actually, tasks are displayed in Bitrix24 Mobile App's special "TASKS" section, and that is not a bug that tasks are not displayed in "CALENDAR" section, but the scenario our servise work. But we have put your suggestion for "Tasks calendar" and "My Calendar" syncronisation to our Development department, thank you for the suggestion! Kind regards, Yana.

David Cuffe User Posts: 3 Joined: 11/01/2013	#3 11/01/2013 14:28:14 Bitrix entries synced with my iCal (Calendar on Mac Book) come with Moscow Standard Time (I am in London UK) and I cannot change this . Any suggestions. (davidcuffe@gmail.com because I am not sure I will ever get back in here again!)

Yana Prokopets

Administrator

Posts: 4247 Joined: 09/20/2013

11/01/2013 16:55:37

Hi Dave,

Actually, different devices do read Time Zones differently and Events added from Bitrix24 do not always interpreted by the device due to the right Time Zone... The problem is that your Device does not transfer the time of the Events added from Bitrix24 to your current time-zone. Bitrix24 transfer your account data with the "Moscow tie zone" flag, so that your Device may read and change the Time Zone for your Local one. Unfortunately different devices do or do not do this transfer, that is why we cannot say this is a technical bug, but rather a problem for our clients, and we do apologize for the inconvenience. We are currently working on this issue to improve Cal synchronisation.

Please note that your opinion is important to us, and we hope you will enjoy the other Bitrix24 features and capabilities while we will do our best to fix these Calendar issues asap.

Thank you

Yana.

David Cuffe

User

Posts: 3 Joined: 11/01/2013

11/02/2013 01:14:18

Unfortunately this problem makes the system unworkable for me/us. I cannot have appointments cropping up at 09.00 and rushing to make it only to find that it was Moscow Time and in fact I am 9 hours early! If I try to re-site the entries ion my iCal they stubbornly go back to Moscow time. So no, we won't be angle to enjoy any of Bitrix 24 features because we won't be using it. The calendar, and calendar sharing is vital to our business and without it we will have to source another Intranet supplier.

Dave

Yana Prokopets Administrator Posts: 4247 Joined: 09/20/2013	#6 11/05/2013 11:36:12 David, Sorry to hear that. We are working on the solution. There were some changes after the latest Apple updates that changed the way of determining time zones. Fixes will be applied quite soon. Sorry for the inconvenience. Kind regards, Yana.

B24_799151 User Posts: 1 Joined: 12/29/2014	#7 12/29/2014 22:11:41 How do I show My Tasks in iCalDAV?

Yana Prokopets Administrator Posts: 4247 Joined: 09/20/2013	#8 12/30/2014 13:49:07 The Calendars sync only provides personal Bitrix24 calendar sync currently, not tasks calendar sync. Best, Yana.

Oleksiy Oguy User Posts: 7 Joined: 09/25/2016	#9 09/26/2016 00:07:45 Is it any update on the feature which will allow to export Tasks to external calendars (Google, Apple, etc.) like you do for Event Calendar?

Yana Prokopets Administrator Posts: 4247 Joined: 09/20/2013	#10 10/11/2016 17:30:15 Hi Oleksiy, Unfortunately not. Best, Yana.

B24_13729737 User Posts: 2 Joined: 06/28/2017	#11 08/16/2017 23:20:01 Hello, I am also very surprised that Task deadlines are not automatically added to the Project Calendar. This just seems logical - is this going to be changed/added soon? Edited: B24_13729737 - 08/17/2017 00:37:04

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