I am trying to use the search function to access files located in the repository of "Workgroup A" (example).
The search function results looks ok (see bellow). find people, documents, and more - keywords: "procedure of workgroup A" Found: 14 results Where: section — all
When I try to access any of the search results I get the "Access denied." error. For example, if I try to access the first result (URL - https://myintranet.bitrix24.com/workgroups/group/0/files/element/view/780/ ) I get "Access denied." error. If I try to access directly the file, from WORKGROUPS > Workgroup A > Files > "filename" (URL - https://myintranet.bitrix24.com/workgroups/group/9/files/element/view/780/ ) it works fine.
I encounter the problem only for the files uploaded using Network Drive function. The files uploaded manually (WORKGROUPS > Workgroup A > Files > Upload) are ok and can be easily accessed using the search function (click on search results).
It seems to me that the files uploaded in the repository of a Workgroup, using Network Drive function (mass upload), are not indexed correctly (URL is wrong) by the Bitrix24 search engine/database.
I would greatly appreciate any help you can give me in working this problem.