Thank you Yana,
Here are my ideas.
I recognize Bitrix24 as a very complex tool able to maintain almost all "knowledge" of the company.
Let's imagine that our company is a re-seller and we have many products from different suppliers/providers. From my point of view the product catalogue within the system is not only a "price list" - it should handle more useful (internal) information about products. That means that for example a connection to a company (or contact) didn't appear in the time of deal creation but sooner...
For example (and with fields types, which could help):
- Supplier (bind to/link to CRM company record)
- Supplier contact for special price conditions requests (bind to/link to CRM contact record)
- Supplier contact for technical support (bind to/link to CRM contact record)
- Description (embeded part of the supplier's web/catalogue)
Especially all possible relations within Bitrix24 CRM records i see like a easy to use. Of course I can make all needed fields like text (or any other from options), but then I will lost the magic of the "cross-linking" to more details
Any possibility to embed content (and this is related to my other question in another topic) will be just "something more". I have seen that there are requests to embed youtube videos, SoundCloud make a sens to me as well, probably embeding RSS feeds can improve user experience on its workspace... But all these are not a "hot topics" (maybe API or any other customization can solve this).
Have a nice day