Bitrix24: Forum

Toma Nistor

User

Posts: 1 Joined: 03/12/2015

03/12/2015 04:22:40

See images.

The "contact" field used to show up on the company page when there was a contact for that company, but for some reason it does not show up anymore. When I edit the fields and make sure that it is not "hidden," and save the company page, the contact field still does not show up.

On the contact's page however, the company field does show.

Thank you for the help.

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Sieva Savko User Posts: 4 Joined: 04/22/2016	#2 04/27/2016 12:56:00 Same here! Any advice?

Yana Prokopets Administrator Posts: 4246 Joined: 09/20/2013	#3 04/29/2016 15:55:01 If you have checked the hidden fields already, try to reset the form - right top settings menu of the contact form - reset settings. Best, Yana.

Allen Walck

User

Posts: 3 Joined: 03/26/2015

04/29/2016 16:22:56

We are having the same problem on all of our computers this morning. We can see the address listed below a company, but if we click EDIT then the address boxes completely disappear. If we save it or cancel editing, then the address is visible again. Nothing is hidden and we clicked RESET and still the same results. And, if we add a new company there is nowhere to add the address of the company. Thanks for the help.

Yana Prokopets

Administrator

Posts: 4246 Joined: 09/20/2013

05/06/2016 11:37:51

Hi Allen,

Currently the address field for contacts and companies is not displayed in your Bitrix24. This is a temporary issue connected with Bitrix24 CRM module updates. You can now add company or contact address under Contact details - add new Legal person - Address.

Please note that this issue is temporary & address field will be put back after the updates. We apologize for the inconvenience.

Best,

Yana.

Alessandro Cirillo Cirillo User Posts: 1 Joined: 07/26/2016	#6 11/17/2016 18:38:32 Good morning Yana, have you solved this issue or we still need to add a legal person to show the address in the company page? Thanks, Alex

Mark Hartley User Posts: 1 Joined: 06/09/2017	#7 06/09/2017 10:25:31 This is still a problem

Walter Munoz User Posts: 1 Joined: 08/03/2017	#8 08/03/2017 17:46:36 Is there a work around for this? Other than adding custom fields to Contact? It will be helpful to see the address in the app as a link to open up in Maps app.

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