Hi there, while I understand How To "Convert" from a Lead to Contact or Lead within the Desktop Application, I would like to convert the same from within the Mobile application, specifically Android).
Problem: I cannot sel ect the 'status' called "Converted" from within the mobile app. It's there, but it is visually different from all other status's (suggesting that it cannot be sel ected). I am logged in as Administrator and I checked permissions and see that I have 100% permissions to everything, but yet, cannot make the status change to Converted within mobile app.
If there is a way to convert fr om a lead to contact or deal fr om within the mobile app, please advise me on how to do it.
thank you!!! John.
Problem: I cannot sel ect the 'status' called "Converted" from within the mobile app. It's there, but it is visually different from all other status's (suggesting that it cannot be sel ected). I am logged in as Administrator and I checked permissions and see that I have 100% permissions to everything, but yet, cannot make the status change to Converted within mobile app.
If there is a way to convert fr om a lead to contact or deal fr om within the mobile app, please advise me on how to do it.
thank you!!! John.
