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how to export a list of contacts?

Scott Garren User Posts: 2 Joined: 10/03/2015	#1 10/03/2015 02:49:20 I selected a list of contacts by checking the boxes next to each on the list. Then I selected export on the settings gear on the upper right. I tried both CSV and Excel format. In both cases I got a file that contained "There are currently no contacts available." What am I doing wrong?

Yana Prokopets Administrator Posts: 4247 Joined: 09/20/2013	#2 10/05/2015 16:25:10 Hi Scott! Please check: 1) CRM >Acess Permissions - your access to contacts export 2) Each contact has "use in contacts export" option - is disabled - the contacts won't participate in export Please note that for such action as export - you should filter the list (filter located above the list) instead of checking the contacts. Best, Yana.

B24_11966345 User Posts: 1 Joined: 04/19/2017	#3 04/24/2017 04:12:42 How can I ENABLE "use in contacts export" for all contacts?

Yana Prokopets Administrator Posts: 4247 Joined: 09/20/2013	#4 04/28/2017 15:13:22 Hi! Please open Contacts list, go to the bottom of the list - click "for all" then go to "select action" and choose Include in export. Best, Yana.

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