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Support » Forum » CRM » email integration in crm doesn't send email
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email integration in crm doesn't send email, email integration in crm doesn't send email
I configure the email settings for crm, I can receive emails without problem and add directly to our leads , but when I need to send an email to the lead, when I click in email icon, nothing happen at all ,no window , no popup , nothing.
what could be the problem ??
email.png (24.29 Kb)
and also no option to sending email when right clicking the lead
email.png (80.34 Kb)
Hi Rabih!

Please check access permissions for leads in CRM > Settings> Permissions > access permissions - open your access role & check. If that is not the case please report your problem to our Helpdesk.

Best,

Yana.
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