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Support » Forum » CRM » What controls deal 'category' being Active or Idle?
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What controls deal 'category' being Active or Idle?, this refers to Widget parameter settings for various report types such as graph or number block
For example, when looking at settings for a graph widget, the 'Sel ect stage or category' option has a pulldown with these choices

  • "Deal in progress" stages group

  • "Deal won" stage
  • "Deal lost" stage
  • Active Deals

  • Idle Deals
Can someone explain how Bitrix determines a deal is idle?  I have seen a few cases where a deal appears idle but it wasn't apparent why.  In one case I modified the stage (fr om stage 1 to stage 2) and this deal stopped being marked Idle.
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