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Prices not being pulled in quote, Quote Issue
Anyone had this?

I create a quote and the prices are not being pulled in even though they are set in the products.



Anyone know why this is happening?
Does anyone know if this is anything to do with special characters within the Product?  I.e. it might not like a -hyphen- or an & in the product?
Solved.

If anyone does have this same problem, we were leaving the Expiration Date as blank or putting today's date.  Bitrix assumes the quote is out of date and therefore does not show any prices.  Simply set a future Expiry Date and, for us at least, everything working as it should...
Good call Mathew!

As for special chars, it is not a problem. Description does not show indeed, maybe DocDesigner can help?

Ronaldo
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Ronaldo Radünz

Bitrix24 Gold Partner
http://www.radsolucoes.com.br
Ah thanks very much.  I get an error when I try to update a quote doc that says:

Вам недоступны бизнес-процессы.

I can't understand this.  What is it please?
Google said:
"You are not available business processes."

Where did you get this error?
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Ronaldo Radünz

Bitrix24 Gold Partner
http://www.radsolucoes.com.br
Hi Matthew ,

This is a localization bug, you got Russian localization error meaning business processes are not available for your account - this may be true if you're free or Plus plan subscriber, since BPs are available for Standard & Professional plans only. Could you please explain more at what step did you get this error ? So we can fix it asap. Thanks.

Best,

Yana.
I used the DocDesigner plugin and tried to change the ProductName to ProductDescription - I didn't log the exact text for each of these.  Then I went to save and got that error at the top.
Please report this to our Helpdesk here.

Best,

Yana.
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