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Activity steam - adding a call settings

my employees can not add an call or meeting in the activity stream , but they can add email or task. It is coming up with 'insufficient permission to edit activity' . I can not find the settings for activities , i can only find the general CRM permission settings which i have set for each individual staff member like the attached.

it also will not let me employees add a 'deal' into an activity, this tells them they do not have the access level.

please can you let me know what permission setting to change to fix these two problems.  
Hi Jordan,

Please contact our Helpdesk with step by step details & errors screenshots & access permissions main page screenshot as well. Thank you.


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