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Change labels and create custom entities
Hi there,

Could you please advise if I can change menu labels and CRM’s tabs labels? For example, change CRM to School, Contacts to Students, etc?
Also, can I add custom entities? For example, similar to Contacts (Students) create another entity Parents?
Actually, I need a simple school management system, but because I like bitrix and I’m planning to use it for our other projects I’d like to give it a try with the customization.
Perhaps, you already got some plugins for school management as well?

Thanks
 Hi Emka,

Unfortunately this type of customization is not supported (no plans for it for this year).

Best,

Yana.  
Hi Yana,

Thanks for your reply.
Could you please advise if there's any chance to do the functions I described above by creating an application for bitrix? I mean create custom entities with custom labels which will operate data from CRM?

Thanks
Via application  - no. You can do that in the self-hosted (on premise version) but it requires additional customization - you can hire one of our partners for that.

Best,

Yana.
Hi Yana,

Thanks for your reply.
We got our own developers, so we can perform developing by ourselves. The only thing I'm trying to confirm is whether it's possible to make some kind of wrapper for your CRM module which will work for could-based instances.
As an example, if I put all the students, parents, teachers, etc. to your Contacts entity in CRM with some custom fields which will determine the type of the contact. Then I'll create an application with 3 pages Students, Parents, Teachers and will map the data from Contacts. So, in the main menu of bitrix24 I'll have a new tab "School" above "CRM" (see picture below):


Then, my users will work with School tab to get the access to all the members of their school, edit rows and add new ones. Also, the application should be available in the cloud.
You documentation says it's possible, but I need to confirm it with a real person as I may misunderstood.

P.s. bitrix got 60% of functionality we need for the project and affordable price, that why I'm so persistent with my questions. If we could develop 40% in-house then it will ideally fit into our requirements and we will definitely prefer bitrix over other CRM systems.


Thanks
crm.png (5.89 Kb)
Edited: Emka First - 01/19/2017 03:42:47
Hi guys,

Any chance to get answers for my previous questions?
Unfortunately you won't be able to do it the cloud version. Only in the self-hosted version - but it won't be an easy way to implement it even there (via localization module - edit component templates - but there may occur difficulties when the product update is rolled  out).

Best,

Yana.
Thanks Yana for the detailed answer
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