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Support » Forum » CRM » Goal measurement for Open channel Chat Message in Google Analytics
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Goal measurement for Open channel Chat Message in Google Analytics, Any idea how to measure live chat messages event actions to set up as goals in google adwords, analytics and tag manager?

We are trying to setup goals for our adword campaign and on google analytics for goal conversion when a user successfully start a chat conversation, enter email address / name / finish the conversation.

We know we can track the actions if the user use forms. BUT we need to track the events that happen on chat. Any one is able to advise on the events action that we can track in this ?
Hello! Thank you for this interesting idea. At the moment such feature is not available in Bitrix24, but we do think about such functionality.


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