Bitrix24 Community

Support » Forum » CRM » Where to retrieve attached file to a DEAL Event
Pages: 1
RSS
Where to retrieve attached file to a DEAL Event
Hi,

for a DEAL I have created a new EVENT (event type OFFER) and I have attached a word file (.docx).
In HISTORY tab I can see the added event row but I can't find a way to open the attached file.

Please, can you explain to me how to retrieve my attachment?

Kind regards,
Stefano
Hi Stefano,

The file you've attached to the event should be accessible from the history - click on the file - it will be downloaded to your local machine.



Regards,

Yana.
Dear Yana,

the problem problem is that I can't see the "file row" in the description column.
Please, check this image:



Is this a bug or a configuration problem?

Any idea?

Kind regards,
Stefano
Edited: Stefano Provenzano - 02/18/2014 12:56:23
Stefano,

We do not observe this problem on our PCs. Please contact our Help Desk asap (please apply this screnshot and specify your iOS and Browser version). Thank you.

Kind regards,

Yana.
Ticket created.

Thanks Yana
Pages: 1
2,000,000+
organizations
are already using Bitrix24