Hi I have found a lot of emails that I send BCC from outside Bitrix24 to the CRM email address are not finding their way to the company contact or deal.
I have put the email address of the company/contact/deal as the first line of the body of the email and it arrives at the Gmail account but not at the CRM .
In the following example it arrived only at the contact of the salesperson I sent it to as they have a bitrix account and not to the company as in the email body
Am I missing something here please?
I have put the email address of the company/contact/deal as the first line of the body of the email and it arrives at the Gmail account but not at the CRM .
In the following example it arrived only at the contact of the salesperson I sent it to as they have a bitrix account and not to the company as in the email body
Am I missing something here please?
