but can you explain is it possible to pull leads from non-bitrix shopping websites?
a direct answer would be helpful whether to try bitrix24 or not.
thankfully im really happy with the features of bitrix24 but it will turnout to be completely unusable if i can connect it to my website ecommerce
You can create forms for your website or social media page that automatically import data into your Bitrix24 CRM with the help of Bitrix24 new Market place app - Form constructor. No other options are available for Bitrix24 cloud (if it is non-bitrix website).