Bitrix24 Community

Support » Forum » Mobile and desktop apps » Bitrix24 for Windows chat function
Pages: 1
RSS
Bitrix24 for Windows chat function, When a user use the chat function, he can see his own talk however not the partner's. However when using the admin login it worked fine. I think it is our firewall setting. Can you provide us, what is the server address or link that need to be unblocked t
When a user use the chat function, he can see his own talk however not the partner's. However when using the admin login it worked fine. I think it is our firewall setting. Can you provide us, what is the server address or link that need to be unblocked to get this working please? thanks
btw, all the chat can be seen in chat history though.
Hi Fei,

Please check if this link is opened   -  ws.bitrix24.com:443

BTW the system will be slightly updated today - so you may stop experiencing this problem tomorrow, but I can't promise as we are not sure what exactly is it in your case.

Please advise if group chats work correct or do you need further technical assistance?

Thank you.

Regards,

Yana.  
Pages: 1
2,000,000+
organizations
are already using Bitrix24