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Support » Forum » Mobile and desktop apps » Can't open/run desktop app on Windows 8
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Can't open/run desktop app on Windows 8
I'm trying to get the desktop app to run on our Windows 8.1 machines but keep getting an error that I don't have permission to access the file path. I'm logged in as an administrator and changed the permissions of the executable to full access but it still won't open. It works fine on my Windows 7 machine though. Am I missing something?
Hi Mike,

Please contact our Help Desk for further technical assistance. Thank you.


Looks like it was a corrupt user file in Windows. Thanks
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