Bitrix24 Community

Hi Alexey Andreev, I don't know how to open or create a ticket, I tried to contact to doc designer twice (http://www.docdesigner.org/contacts/) but I had no answer.
Now I'll try to send a mail to support@docdesigner.org  

Thanks Alexey, you supported me very well!

Hello

The problem is that in the template we paste the value, but when we past to pdf, instead the name of company or the address, it writes
{Company.TITLE} , {Company.ADDRESS_LEGAL} or {Company.REG_ADDRESS_CITY}.  

Yes company data was filled but everything else was not, why is everything else not filling up?

Im using Cloud hosted version

The base is QUOTE

Hi, I did not modify the template at all, i just removed the text about DocDesigner.

What do you suggest? is there some documentation to see how to call the parameters (Autocomplete)?

Thanks

How can I install a new copy of the template? I deleted the app and re-installed it but the template looks the same. I even selected the option to delete all documents with the app.


Where can i see a guide showing the parameters i can use to call information?? I.E:  {CRMProduct:Price}

Hi,

I am new to Doc Designer and seeking help on two topics for our requirements to make template for quotes as follows :
1. We want to show the preview picture, along with other product information, in the row of product which we have already included in the product properties and how to re-scale it as per the page size. I tried to paste the parameter value from product section, but it is not showing there.
2. In our case, we charge services as a percentage value of the total product value. We need to show the charges in different cell as some percentage of total product value "Amount", and then grand value in different cell as a sum of total product value and that percentage value for services. Please suggest how can we incorporate the formula in doc designer?

Thanks

Quote
Alexey Andreev wrote: Hello. 1. DocDesigner uses product's pictures "as is". You should upload it with needfull scale. 2. I'm sorry, this issue is not clear. Have you tested [CALC][/CALC]?  https://www.htmls.pro/learning/course/index.php?COURSE_ID=3&LESSON_ID=162 Regards.

Hi Alexey,

I tried with different pictures and different Picture sized, all i am getting back is the message -> TCPDF ERROR: [Image] Unable to get the size of the image :
"https://srv.bitrix24.com/bitrix/components/bitrix/crm.product.file/download.php?auth=Array&productId..."

Please suggest

The second query was resolved, thanks for the shared link, that helped.

Thanks,
Vivek Sharma

Quote
Alexey Andreev wrote: Hello. I'm sorry. There is a small problem with picture access by Bitrix24. The B24 team knows about it and promises to make fix ASAP. download.php?auth=Array - it's a bug. Regards.

Hi Alexey Andreey,

Could please suggest us on what could be the time line for the fixing of this bug. We need to take a decision to implement Doc Designer for our solution asap.

Thanks,

Vivek Sharma

Quote
Alexey Andreev wrote: Hello. The B24 was promised to make it after the 16th, June. Regards.

Hi Alexey,

Any update on this problem?

Thanks,

Vivek Sharma

Quote
Alexey Andreev wrote: Hello. I'm sorry. I haven't other information and I see that it doesn't work. I can propose only wait for a while. Regards.

Hi Alexey,

I have seen that the problem has been solved and now i could see the preview pics in  PDf format.

I have another query as follows:
there are number of products in a quote and there are some specific products where we have added the pics in their catalogue sections.
when we take the PDF prinout, it shows the pics where we have added in catalogue, but it shows "{CRMProduct:PREVIEW_PICTURE}" where we have not added the pics.
Please suggest how to remove it where we haven't added any pics and that particular section / cell goes blank.

Thanks
Vivek Sharma

Quote
Alexey Andreev wrote: Hello. It fixed. Regards.

Hi Alexey Andreey,

I have added descriptions in the product catalog section of Bitrix24 with different specification parameters in multiple lines. But when i am take a pdf printout through Doc Designer, I am getting all the matter in continuous line.
Please suggest if I can take the PDF printout of the quote with descriptions as segregated in the product catalog section.

Thanks,

VIvek Sharma

Quote
Alexey Andreev wrote: Hello. What do you mean? It works fine. http://joxi.ru/XYmEJN8Ce1j426 Regards.

Hi Alexey,

It is working ok with the data being moved from any other data entry point.
But when I am entering the data with different lines in Description section of product, and moving for PDF printout in Doc Designer, it is showing continues in final PDF printout.
Please suggest.

Thanks
Vivek Sharma

Quote
Alexey Andreev wrote: Hello. I don't understand, sorry. Can you make a screen? Regards.

Dear Alexey,

Please find the details as attached picture. Please suggest.


Thanks,

Vivek Sharma

Quote
Alexey Andreev wrote: Hello. I see. I'm afraid it's a problem in Bx24. I've written to B24.Dev. Regards.

Hi,

Please do update me if you receive any information on it.
Now we have started using it and found useful for our requirements.

Thanks,

Vivek Sharma

Hello.

What exactly you placed to cell? What type of tags do you use?

Regards.

Hello Anthony,

Thanks for feedback.

Sure. Look here https://www.htmls.pro/learning/course/index.php?COURSE_ID=3&LESSON_ID=111&LESSON_PATH=106.108.111 and here https://www.htmls.pro/learning/course/index.php?COURSE_ID=3&LESSON_ID=156&LESSON_PATH=106.156

Regards.

Hello Hamilton,
It works. Can you send to support wrong links?

Regards.

Anne Odom, hello.

Yes, DocDesigner is supported and it's working.
What URL doesn't exist?

Regards.

I am still waiting on an answer to my above question about subscribing to DocDesigner. We have great need to create better designs for our quotes and invoices. Will I get a response from you soon, Alexey?

Alexey Andreev,

That link works, but it takes me to a learning page, not to a page that lets me subscribe. There is a subscription link on that page, but it only takes me to a page that tells me about describing and doesn't actually allow me to subscribe (https://www.htmls.pw/learning/course/index.php?COURSE_ID=3&LESSON_ID=107&LESSON_PATH=106.107). That subscription page links me to a page where I am supposed to be able to see subscription plans --- but that link goes back to the "domain is parked" page I was getting before.

Do you have a link that goes directly to a page where I can actually purchase a subscription?

I have the same problem with that link that I was having previously. I see that it's working for you, but it's not working for me. Could it be my physical location? I'm in Champaign, IL, USA. What are my options for subscribing if I am not able to access the website at all?