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Support » Forum » Ideas (feature request) » Feature Requests
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Feature Requests
1. The ability to export tasks and conversations to PDF would be a very helpful solution to my company. Right now we just print the page as we would a web page, but the font of the conversation is very small and we do not need to see the side bars in the print outs.

2. In groups, add a case or ticketing system. I.E. a public group for the employees to submit tickets to IT. IT then can delegate it to their department members and mark it pending or closed and add comments for the requester to see or private notes that are only shared between IT department members.
Hi Jordan,

Thanks for the suggestion 1, as for the Help Desk\ticketing system - it is available in Bitrix24 self-hosted version.
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are already using Bitrix24