Bitrix24 Community

Support » Forum » Other » Problems with log in
Pages: 1
RSS
Problems with log in
I send an invitation to a employee and when she logs in the page show this message up "You are logged in as Johanna XXX with e-mail xxx@xxx.org.

There's no user with this name on revic.bitrix24.com. Please log out and log in back as a different user."

Can please help with this.

Thanks!
Hi Alejandro,

Please contact our Helpdesk with this employee email address and email you have sent the invitation to. Thank you.

Best,

Yana.
I have the exact problem across many of our staff .

our director couldn't log in using Google authentications.
used forget my  password to get a new password
tried to log in and got this message

You are logged in as XXXXX with e-mail XXXXX

There's no user with this name on XXXXXX . Please log out and log in back as a different user.

what do we do ?
Our director is suggesting to move off the Bitrix as it is a reoccurring issue

Can someone contact us directly pls ?

John Atabak  
Hi John,

Please email us with details. Thank you.

Best,

Yana.
Pages: 1
2,000,000+
organizations
are already using Bitrix24