Author: Albena Topalova. Hi everybody!
I have questions about the using of some features. I fail to find the anwers in the knowledge base and the forum.
1. Live Chat integrations with CRM
Recently we integrated Live Chat in our website. It's very usefull for our business. One of the cool features is that when the client types his phone number or e-mail in the caht stream it directly generates new lead. The problem is that the conversation is not automaticly saved as an activity. In the same time...