Author: Lucio Groch. Calls are recorded, but are not shown under Activities. This is how it happened:
1. I used a DEAL screen to originate a call directly from the CRM Deal screen.
2. This call was completed, lasted four minutes, was automatically recorded by Bitrix24, and is stored in our company drive.
3. However, it is NOT listed neither under customer's Lead Activities Log nor under customer's Deal Activities Log.
Email advertisement affirmed calls should be listed. Am I wrong?