Author: Mahmoud Elsaid. Hello,
We are trying to setup goals for our adword campaign and on google analytics for goal conversion when a user successfully start a chat conversation, enter email address / name / finish the conversation.
We know we can track the actions if the user use forms. BUT we need to track the events that happen on chat. Any one is able to advise on the events action that we can track in this ?
Author: Michael Oliver. I see I can kick off a Business Process but that seems fairly limited. What I reallly want is a set of "Event Listener" classes that listen for events and intercepts them and passes control to my code. Is there a facility for creating new Event Listener classes or some generic listener already as in used to initiate a workflow?