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Bitrix in French Language ?, When it will be available ?
Yes, we hope to release it this November, December.

Best,

Yana.
Bitrix in French Language ?, When it will be available ?
Thanks Jakub! We'll try to add French localization to the quotes & invoices forms too in short term period. (can't promise it will be available soon, but we'll try to do our best).

Best,

Yana.
Reset Password For mail box wich is not attached to any Employee, how?
Hi!

You can recover password for users of your Bitrix24 account using this form. A password recovery link will be sent to the email address directly.

Best,

Yana.
Activity Stream, How to change the rights of different profiles
Hi Naomi,

The cloud version does not allow that, CRM access permissions allows to set access rights for CRM records - leads, contacts, companies, etc.

Best,

Yana.
Italian language, Is possible used a italian language for bitrix24?
Thanks for the vote, Sabino!

Best,

Yana.
Bitrix in French Language ?, When it will be available ?
Hi Jakub,

Not sure I understand what you mean. Could you please share an example, thanks.

Best,

Yana.
CRM: adding custom fields
Hi Stéphane,

Please choose Entity (legal person) or Individual (natural person) & add address.

Best,

Yana.
Adding Event tab to Activity Deal Tab, View Events in Deals tab under Activity
Hi Raymond,

We should probably rename Events to History, what do you think?

Best,

Yana.
Invitation to a colleague for a meeting in CRM Area, Is it possible to send an invitation to a colleague for a meeting in "Company" or "Lead" zones of CRM area?
Hi Mark!

Not yet.

Best,

Yana.
Live Chat Greeting Customization
Hi!

You can create your own widget with online chat from Company > Website widget > Create widget. In Open channel section click Create > at Open Channel Settings page connect online chat (Live chat) - here you will be able to upload own background file & disable "powered by Bitrix24" signature.

As for the

[QUOTE]The specific text I'm talking about currently says: "Our team of skilled professionals is here to help!" and "Drop us a note and we'll reply as soon as we can."[/QUOTE]
it CANNOT be unfortunately changed or deleted at the moment. Thanks for the suggestion.

[QUOTE]Is there a way to prompt the Web visitors to enter their names before they start the chat? It's always better to be able to greet them by name.[/QUOTE]
thanks for the feedback, we'll think about the webform like fields or any other possible solution.

Best,

Yana.
Email sending from Bitrix24, The email window
Thanks for the detailed feedback, we'll think about this issues & what we can do in this regard. Thank you.

Best,

Yana.
A forced Bitrix24 signature in outcoming emails??, We've discovered today that Bitrix adds a advertising signature to outcoming email...!
Hi Marketing IntegrationMag,

Thanks for the feedback.

Best,

Yana.
catalog import, prices can't be saved
Please contact our [URL=https://helpdesk.bitrix24.com/ticket.php]Helpdesk[/URL] too.

Best,

Yana.
Removing an Employee
Thanks for the feedback & argumentation, we'll take that into account.

Best,

Yana.
Notes dissapering by themselves?, Contact-->Activity-->Call
Hi Andreas,

Please contact our Helpdesk with more details. Thanks.

Best,

Yana.
Export / Import process, Export / Import process
Please check your access permissions for import in CRM Settings > Permissions > Access permissions > role settings > import.

Best,

Yana.
Working with Email template, Some thing was wrong
Hi Toàn,

Unfortunately not. Placeholders do not work for bulk emails at the moment.

Best,

Yana.
Calendar Synced w/Google Adds Old/Deleted Entries in Bitrix
Hi Oleksiy,

Please contact our [URL=https://helpdesk.bitrix24.com/ticket.php]Helpdesk[/URL]. Thank you.

Best,

Yana.
Data export
Hi Dimitri,

Please contact our [URL=https://helpdesk.bitrix24.com/ticket.php]Helpdesk[/URL], they will assist. Thank you.

Best,

Yana.
Tasks and calendar, Tasks not displaying in calendar: IOS and export
Hi Oleksiy,

Unfortunately not.

Best,

Yana.
Cant sync bitrix calendar in google agenda, cant sync my bitrix calendars on my google agenda or android agenda
Hi Chris!

A special calendar is created in Bitrix24 calendars list for events exported from your personal google calendar. If you want events from Bitrix24 to be synchronized to your google calendar – you need to add them to this particular “google” calendar in your Bitrix24 (calendar can be chosen in the event creation form).

Best,

Yana.
Checking Voicemails + SIP, How can voicemails be checked from a SIP phone?
Thanks for the votes, not in the upcoming release.

Best,

Yana.
Marketing Automation, Workflow, Plans
Hi JD Bates,

Bitrix24 Standard plan offers unlimited users & unlimited tasks dependencies, projects as well. Workflows are available too - this includes preset workflow templates in the Activity Stream, workflows (business processes) for CRM, documents. Bitrix24 CRM users can integrate their account with own email account & all correspondence will be saved in the CRM (details here). You can design own workflows inside your Bitrix24.

You can also use one of the available apps in Bitrix24 Marketplace.

Best,

Yana.
Set percentage of task done in GANT, set percentage of involvment, configure each calendar
Hi Renato!

1,2 - not available, thanks for the suggestions.

3 - you can set working time parameters in your intranet settings.

Best,

Yana.
Bitrix in French Language ?, When it will be available ?
Hi Sylvain,

French localization for the self-hosted version should be available by the end of the year.

Best,

Yana.
Calendar invites, How to invite external customers
Hi Gazmend, thanks for your vote & kind feedback on Bitrix24!

Best,

Yana.
Looking for Bitrix24 developer for an ongoing contract
BTW we do have a good experienced [URL=https://www.bitrix24.com/partners/]partners in Vietnam[/URL], in case you may be interested.

Best,

Yana.
Group Contact and specific fields by group
Hi Florian,

[QUOTE]The idea is to have by the end a personalized contact form by type of contact. [/QUOTE]
Unfortunately this is not currently possible, what users can do is create personalized contact form for themselves individually. Thanks for the suggestion.

Best,

Yana.
Android App Settings
Hi John,

You need to check Bitrix24 notifications settings in web version & also check if you have granted access for Bitrix24 app to send push notifications on your phone - in phone settinsg for installed apps.

Best,

Yana.
Bug: MODIFY_BY_ID is not updated when updating record from the header
Hi Bo!

Please report this problem to our [URL=https://helpdesk.bitrix24.com/ticket.php]Helpdesk[/URL]. Thank you!

Best,

Yana.
Working with Email template, Some thing was wrong
Hi Toàn,

Unfortunately placeholders do not work for emails in bulk at the moment, we hope to find an alternative solution for this problem soon.

Best,

Yana.
Custom List field defaults to "No"
Hi Boudewijn,

List may have a default value - please check list settings. Otherwise you can create simple string type field. "no" in this context means no value chosen.

Best,

Yana.
Multiple Responsible Persons
We don't have plans for multiple responsible persons for CRM records yet.

Best,

Yana.
Budget Tracking for Projects, How to track budgeting for projects
Hi Jakub,

Unfortunately these options are not scheduled yet. Thanks for the vote.

Best,

Yana.
Progress status of tasks, Some kind of status of the percentage of work done on a task
Thanks for the visualized suggestions Florian!

Best,

Yana.
Exporting Gantt Chart
Thanks for the votes on this option!

Best,

Yana.
workflows fields, I have a question about workflows fields. we have bitrix24 on cloud professional, I need to add some fields for leave requests. When i select the option to do it, does not show me any option where i can change the characteristics of the type i
Hi Angie,

Please contact our Helpdesk. Thank you.

Best,

Yana.
MX Records, MX Records Not Configured
Hi Bayu,

Thank you. Our support team will assist asap.

Best,

Yana.
Bitrix API, Documentation
Hi guys!

Please contact our [URL=https://helpdesk.bitrix24.com/ticket.php]Helpdesk[/URL] directly with details. Thank you.

Best,

Yana.
Where is my Applications menu ?
Hi Florian,

Yes, we have plans to add cloud like Marketplace to the self-hosted version, our developers have already made some steps in this direction, though nothing is scheduled yet.

Best,

Yana.
Use private application from cloud version also in self-hosted version
Hi Michael,

Same technology Marketplace is not available for the self-hosted versions. But you can install apps on your own server, please contact our [URL=https://helpdesk.bitrix24.com/ticket.php]Helpdesk[/URL] for the self-hosted versions for details. Thank you.

Best,

Yana.
CRM: Reports
Please contact our [URL=https://helpdesk.bitrix24.com/ticket.php]Helpdesk[/URL]. Thank you.

Best,

Yana.
Synchronisation between gmail and Bitrix24 online, Can I sync my gmail contacts ?
Hi Olivier,

Such synchronization is not available, thanks for the suggestion. BTW [URL=https://www.bitrix24.com/apps/dev.php]REST APi[/URL] is available.

Best,

Yana.
Create a standard task form for all user
Hi Toàn Lê,

This option allows subordinate users to add tasks their top managers said them to add, in the task from user who adds the task is added by default, but when user has to add the tasks his\her boss asked him\her to do, they can change task creator in the form, so the task will be created so as if it was added by the boss.

Best,

Yana.
Progress status of tasks, Some kind of status of the percentage of work done on a task
Thanks for the vote, Marcin!

Best,

Yana.
Mac app scrolling tools and users up and can't get back down
Hi!

Please kindly report this issue to our [URL=https://helpdesk.bitrix24.com/ticket.php]Helpdesk[/URL]. Thank you.

Best,

Yana.
Mobile app Products, How to type custom price on product
Hi Steven,

Unfortunately the mobile app functionality is limited compared to the web version. We are constantly working on the app development, thanks for the suggestion.

Best,

Yana.
Bitrix Outlook plugin, How can I uninstall the outlook plugin
Hi Alan,

Please go through steps [URL=https://helpdesk.bitrix24.com/open/1332401/]described here[/URL]. Thank you!

Best,

Yana.
Company Structure
Hi SUBRATA ,

This option is not available.

Best,

Yana.
Changing the default fields in Leads
Hi Wolfgang,

Custom fields are located under CRM>Settings > Form & report settings > custom fields. In case you only see Email templates when you open CRM>Settings (from left side menu) - please ask your admin to open CRM>Settings >Access permissions - open your CRM role & tick "user can change settings" option below the access grid. If you're an admin - try to do the same in admin mode (admin mode is activated on your profile page).

Custom fields are available for all plans.

In order to customize existing default stages or statuses please go to CRM >Settings > Start point > Statuses & drop downs.

[QUOTE]However, when I change the valuesin CRM->Settings, they only change in "Companies" but not in the "Leads" section. Is there any way to update these values/ [/QUOTE]
What exact name does this field have - lead status?


Best,

Yana.
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