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Company data lost due to add Deal Type bug, Company data from 5k lost to 3k data just because adding new deal type
Hi Yana,

For the quick solution, can we roll back our database before the data is missing? So we can continue using Bitrix24 for our daily work. Please let us know the requirement for us roll back the database.

Thank you.
Company data lost due to add Deal Type bug, Company data from 5k lost to 3k data just because adding new deal type
Hi Yana,

I already contact the helpdesk but the reponse is slow. My company is moving everyday and its been a week that the data is missing.

I know the data wouldn't be missing, but even filter or search box are not usable for this case. We can't find the missing company using both ways.

I found funny thing that when we create new company, it shows that that company is already been listed (in fact if you search by filter or search box, you can't find it).


My suggestion is that we could roll back the data prior adding deal type and we can move on from that. This is my ticket number 255083.

Please advice.
Company data lost due to add Deal Type bug, Company data from 5k lost to 3k data just because adding new deal type
Hi Guys,

Initially I have more than 5k data and I add another deal type, suddenly my data keep decreasing and now its only 3k. Does anyone ever have the same issue? Or do we able to roll back the data? Unfortunately I haven't backup my data before the data is lost.

any advice?
Automatic change status when Account moved, Is that available from BP?
Hi Bitrix,

In our company structure we define each company by status. In addition to that we would like to make an automatic status change whenever the company is moved. Can I do that by adding business process?

Thank you
Linking Company and Contact, Change responsible also linked
Noted Yana. But still we can't move contact and company at the same time, because that is placed on different tab...
Linking Company and Contact, Change responsible also linked
Hi Yana,

This is our situation now,

1. we have a company and contacts associated to that company. Both of the company and contact are belong to X person.
2. We would like to move that company and contact to Y person.
3. What we are doing now are change the responsible person at company and change the responsible person at contact. So we work twice changing the responsible person only for 1 company.


Person X              Person Y
Company X     >   Company Y
Contact X

then

Person X              Person Y
                           Company X
Contact X       >    Contact X


What we expected are,

Once we move that company to the new responsible person, that contact associated with the same company will also be transferred to the new responsible person.

Person X              Person Y
Company X     >   Company X
Contact X        >   Contact X

Could that be possible?

Thank you
Linking Company and Contact, Change responsible also linked
Hi All,

I would like to ask if possible that when we move or change the responsibility of one company, the contact will also changed follow the company's new responsible person?

Because it will be double work when we want to move 1 company with contact attached.

Please advice
Lock Responsible Person field
Dear Bitrix,

We are creating an contact/company for a specific member and we put the responsible person. That responsible person should be able to update the data (PIC, name, status ,etc) but shouldn't be able to change who is responsible for that account. Is that possible to lock the responsible person field while they are editing other details?

thanks.
Responsible person when importing records and how to mass assign, import, companies
Hi Ann,

Is there any update for this issue? I had the same Issue and need the mass assigning account feature. This really helps for big company that will use Bitrix24.com, hope Bitrix24 can provide us with the solution.

Thank you.
Custom View Issues, CRM Section - Company and Contact, Custom View in Edit Mode not showing for users.
Hi Admin,

is there any update to this question? My company also need the same thing. which we Admin has the pre defined form to all users.

Thanks
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