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CRM: Reports
Hi, We are having trouble finding the emails we receive. We get a notification in our email, but that the actual email is lost somewhere in Bitrix.
Please let me know where to go to see all the unseen/answered emails
Email integration, data ends up in wrong field
We have started using the Email Integration feature and it largely works great, except that when it creates a new Lead (because the sender's email address wasn't already in the system) it uses the email body as the Lead name. That creates very long Lead names and is very confusing. Can't it just use the name of the email sender as the Lead name?
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