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CRM: Email to Bitrix24 in CC or BCC, IS the feature still available?
Hi, I am having a bit of trouble.

I have a deal and because of the nature of my business, I have a lot of correspondence with other people which is connected to that deal. I know that if I send an email from inside the Deal that their response would be saved.

However what happens if the person emails me first. How  can i attach this email to an existing deal?

converting a lead?
How do I add emails that I have received from other people to show up under a specific client so that I can have all correspondence for that client in one place?
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