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Mail Merge, Mass Mail Merge for Leads
This thread is over 2 years old. It is the first thread I read on here, because just having created an account at bitrix24 for my company and having imported a bunch of leads I wanted to get started contacting them by online mail merge (not sure yet whether that is possible) and certainly physical printed mail merge (best with MS Office Word). I can't believe that this feature is missing and that Bitrix has obviously consistently refused to implement such an obviously needed feature.

If mail-merge is not part of a CRM how do you expect people to contact a mass target clientel? mail merge off- and online seems such an obvious task. why is it missing from bitrix - still after 2 years' worth of people asking for it? And I was so happy to have found bitrix, now it looks like it will not be for us after all.
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