Thank you Ronaldo, much appreciated :)
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Thank you for your reply.
I'm not using the Bitrix24 integrated telephony at present.
I suppose I'm wanting something much simpler. At present, I am logging details of conversations in the CRM under a contacts name. Not sure if that is the right way, but there doesn't seem anywhere else to do this.
I am completely new to Bitrix24 so please bear with me.
I'd really like some advice on where to log information, for instance if I receive a call on the office phone where in the CRM can I log the details of that call? I am thinking using the message option but this is not clear.
Also, using the Bitrix24 App, if someone calls on my mobile whilst i am away from the office, how do I log the details of the call using the App?
Sorry if these are simple questions, just finding my way around it for now :)
Edited: B24_6997108 - 06/24/2016 01:37:35